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Sales

Location:
West Bloomfield, MI, 48323
Salary:
00000
Posted:
October 13, 2011

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Resume:

DEBRA SCHWARTZ

**** ******* **** *****, **** Bloomfield, Michigan 48323

248-***-****

i2q1n9@r.postjobfree.com

AREA OF FOCUS: SALES

QUALIFICATIONS PROFILE

- Highly-motivated, dynamic and hardworking professional, with proven track record in sales and insurance industry; as well as successful broad-based experience in sales, training and analysis, insurance management, customer service and management. Recipient of Allstate’s “Honor Ring” Award for three consecutive years.

- Proactive leader who thrives under pressure with outstanding negotiation, presentation, analytical, management and organizational skills.

- Armed with remarkable customer relationship skills crucial in establishing rapport with customers and producing win-win situations between the company and its clients; along with ability in building and maintaining a large customer base.

- Known for work ethic and unsurpassed dedication to consistently produce remarkable results within all fields of endeavor.

AREAS OF EXPERTISE

Sales and Marketing Strategies General/Administrative Management

Insurance Background Strategic Planning and Analysis

Training and Development Community Outreach Initiatives

Business Operations Leadership and Team Building

PROFESSIONAL EXPERIENCE

OFFSITE VOLUNTEER COORDINATOR ~ Michigan Animal Rescue League, Pontiac, MI 2008–Present

- Expertly recruit, select and hire volunteers for the offsite program. Solely train volunteers, maintaining and adhering to key procedures and standards.

- Serve as adoption counselor in the placement of animals. Process applications for adoptable animals. Approve applications for adopted animals.

- Solely develop, maintain, and improve policies and procedures for offsite program.

- Facilitate volunteer orientation.

EXCLUSIVE AGENT/OWNER ~ Allstate Insurance Agency, Waterford, MI 1994–2008

- Built and grew a successful independent Allstate insurance agency, constantly achieving and exceeding sales results to win sales promotions.

- Conducted customer reviews at policy renewal, generating new premium sales from existing customer base. Efficiently maintained a base of approximately 2000 policies.

- Rendered service to existing policyholders, oversaw claims, and spearheaded daily operations of a multi-line insurance agency, progressively increasing new business growth.

- Established a business plan including a projection of income and expenditures, helping business grow beyond expectations.

- Executed successful strategic sales and marketing program as well as direct mailings, telephone solicitations, advertising programs and target prospecting for each insurance line offered.

- Efficiently interviewed and hired office support staff, providing training and development for the licensing of office support staff.

- Determined and utilized office processes for policy retention, customer satisfaction and referrals.

- Consistently monitored and adjusted the current business plan, building and maintaining business growth and retention.

EARLIER CAREER

LOAN OFFICER ~ First National Financial Services, Inc., Troy, MI: 1991–1994

EDUCATION/CREDENTIALS

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, MAJOR IN FINANCE ~ Walsh College, Troy, MI

ASSOCIATE IN BUSINESS ~ Oakland Community College, Royal Oak, MI

Licensed for Property & Casualty and Life & Health Insurance Sales



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