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Customer Service Sales

Location:
United States
Posted:
May 14, 2011

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Resume:

RICHARD G. MAJOR May **, ****

412-***-****

*************@*****.***

WORK EXPERIENCE/QUALIFICATIONS SUMMARY

Project Coordinator/Estimating/Commercial/Residential Sales 1/02 –

Self-Employed/Artist at Work Painting

Contact : Jeff Goughler 412-***-****

Blueprint take-offs and estimating/sales of commercial/residential projects

Sales/Customer service and on-site verification

Contribution to scheduling/ordering and tracking of labor/materials

Contract negotiation and execution of contracts

Delivery and maintenance of proofs

Detailed project budget and quotation tracking

Developed estimating program through Windows Excel software

Field work-measurements/painting/staining

Private Instruction/Performance/Composition 2/97 – 7/10

Self-Employed

Private instruction to individuals (approximately 60+ per week-all ages) for methods of all styles of guitar/bass and banjo including Classical, Jazz, Rock and Original

Music theory which includes chords and structure, scales, musical notation and ear training

Developed guitar teaching method

Recording and writing

Tracking of student attendance/payments

Customer Service

Live Performance

Computer experience up to Windows 7, Cakewalk products, Reason and Sound Forge

Power tab

Project Coordinator/Estimating/Sales/Customer Service 5/97 – 11/02

Digital Color Graphics Sign Company

Contact : Louise Grasha 724-***-****

Estimating/Billing and coordinating of work orders

Blueprint take-offs

Maintenance of customer work orders and histories

Oversee purchase orders of out of shop material

Sales/ Customer Service

Negotiating of contracts up to $75,000.00

Project Coordination of contracts with General Contractors

Application/execution of work orders

Delivery and maintenance of proofs

Hands on experience in manufacturing of sign products including design

Site surveys

Detailed tracking of quoted projects

Phone/fax/email of quotations and customer service related activities

Estimating/Billing 1/95 – 1/97

Typecraft Press Inc

- Estimating and Billing of work orders

- Maintenance of customer work orders and histories

- Oversee purchase orders of sheet-fed and packaging products

- Aide to customer service and sales departments

- Maintenance and design of house error tracking program

- Contribution to design of work order job jacket

- Computer experience with Windows 95, Corel Suite 7 Word perfect/Quatro Pro 7 programs and Logic terminal systems

- Delivery and maintenance of proofs

- Received administrative achievement award for estimating (1996)

Shipping/Receiving 9/94 – 1/95

Typecraft Press Inc

- Delivery of printed products and computer accessories

- Maintenance of incoming products, delivery vehicles and shipping/receiving area

Cooking/dishwashing 7/87 – 9/94

PoFolks Family Restaurant

- Prep food, open kitchen, phone orders, catering and delivery

- Overall maintenance and appearance of kitchen and dining areas including bussing of tables, dishwashing and remodeling of restaurant

- Inspection of delivery orders and employee assignments

- Received employee of the month award

ADDITIONAL COMPUTER SOFTWARE EXPERIENCE

- All Microsoft Windows Operating systems up to and Including Windows 7

- Microsoft Office which includes Word, Excel, PowerPoint, and Access

- Adobe Acrobat(pdf files)

- AutoCAD

- Sonar Products

- Powertab

- Reason

EDUCATION

CCAC South Campus

Concentration : Architectural Drafting and Design

Honor Roll

University of Pittsburgh at Johnstown/Oakland, PA

Concentration: Musical performance Classical/Jazz Guitar, history, theory and academic

related studies

Minor in Latin American Studies

Degree : Bachelor of Arts in Music

Baldwin High School (2 years) Seton LaSalle High School (2 years)

Concentration: Academic Studies Concentration: Academic Studies

Degree : Academic Diploma

OUTSIDE INTERESTS AND ACTIVITIES

Music

Writing

Long and short distance bicycling tours

Physical fitness

Mountain bicycling

REFERENCES

Louise Grasha - Digital Color Graphics - 724-***-****

Jeff Goughler - Artist At Work - 412-***-****

Melissa Manning - Sister - 724-***-****

Chris Williams – Friend - 412-***-****



Contact this candidate