Skilled Proffesional
Resume:
Antonio E Seegers
Williamsport, MD.21795
*********@*******.***
CAREER SUMMARY
Dynamic Results Driven Security Service Administrator with demonstrated strength in leadership and visioning. Skill in strategic and tactical direction to successfully achieve top notch, high quality, responsiveness, customer service, and customer satisfaction. Motivated team builder with a passion for quality and exceeding customer service and retention goals.
CORE COMPETENCIES
Team –Oriented Leadership Organization and Project Management
Detail-oriented Staff Training Developing Policies and Procedures
CAREER Background
Crewestone Technologies Inc. Fort Belvoir, VA 2009-2010
Superior Technical Resources 2008-2009
Visitor Control Administrator (PEO EIS)
Registered employees needing authorization and access to the facility by generating background information. Escort visitors throughout campus area. Maintain mail room, responsible for distribution of mail, and handling of outgoing mail. Administrative task include diagnostic reports, answering incoming phone calls and directing calls to the appropriate departments. Conduct training for new and existing employees relating to process and procedures. Assist with overall security of entire facility. Assisted the facilities management department by creating proper signage for various departments.
Superior Technical Resource
Customer Service Attendant, (CLEAR) Arlington, VA 2008- 2008
Process of new members to the quick flight program and conduct basic bio metrics of members excepted into the program. Provided concierge service for members. Assisted with the initial process of security by ensuring that passengers were equipped with the proper documentation prior to boarding.
Washington Post Springfield, VA 2007-2008
Utility Mailer
Received and distributed sales materials. Responsible for data entry of items received before distribution to comply with security procedures. Receive and distribute incoming mail to each department. Requisitioned office supplies and keep inventory of office supplies to ensure items are kept in stock and available. Assisted with maintaining database of addresses and any relevant contact information for subscribers. Maintained mailing equipment including ordering mailing supplies and parts as needed.
Antonio E Seegers
11021 Kemp Mill RD
Williamsport, MD.21795
*********@*******.***
Aarons Sales and Leasing Alexandria, VA 2006-2007
Product Technician
Responded to work orders for repairs consisting of rented and purchased furniture, electronics, and appliances. Conducted new and existing accounts. Proactively resolved shipping discrepancies, losses, and damages. Created price quotes. Managed and updated customer files to reflect status of accounts. Staged furniture for presentations and promotions for the increase of sales. Determined customer needs through continuous assessment in order to recommend the most suitable products based on customer needs. Pursued opportunities for up selling during routine deliveries and customer visits. Accurately and expeditiously processed orders. Provided excellent customer satisfaction.
Startech Security and Security USA Washington, DC 2000-2006
GSA/ Special Police Officer
Maintained Magtometer and other security measures. Demonstrated ability to assess risk and responded appropriately. Prepared shift activity reports and incident reports. Responded to security inquires and possible incidents. Conducted routine checks of facility ensure security measures met standards. Monitored worksites throughout the worksite. Made reports of suspicious activity. Responsible for overall security of Government worksite.
Certificates:
Customer Service Certification Training
Army G3 Computer Security Training
DoD Information Assurance Awareness
GSA Contract Certification Training
Military Experience :
U.S. Army National Guard 1990-1993
U.S. Army National Guard Drug Interaction Task Force 1991-1992
Education: Suitland High School Suitland, MD
Graduated 1989
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