CNA
Resume:
Elizabeth Ochs
Phoenix, AZ 85043
hwsmyn@r.postjobfree.com
Profile
Recent graduate of Arizona Medical Training Institute (AMTI) Nursing Assistant and Phlebotomy programs. I am committed to the medical profession and to quality patient care.
My work standards blend professionalism, dedication and compassion to patients' medical and emotional care within hospital, facility or private environment. Communicate well with doctors, colleagues and patient families, always focusing on patient care.
Dedicated beyond normal expectations. I am reliable and punctual with perfect school and clinical attendance record.
I have taken the AZ State Board of Nursing CNA exam, passing at 92%.
During my personal time I am focused on continuing my education in the healthcare industry to become a Registered Nurse.
Skills
Certified Phlebotomist
Certified Nursing Assistant
C.P.R. and First Aid Certified
BLS Certified
Level One Fingerprint Clearance Card
Patient care monitoring and charting
Knowledge of medical terminology
Strong oral and written communication skills.
Strong data entry, typing skills and proficiency, including multiple applications simultaneously.
Ability to help resolve issues in a calm and positive manner.
Natural entrepreneur. I strive to try new endeavors with the use of being creative.
Exceptional patient care while following procedures and standard precautions.
Exceptional ability to multitask without sacrificing care or quality
Work History
Chandler Health Care Center-Externship 2011
• Patient care in Long Term Care and Skilled Nursing
• Observed and reported any changes in patients
• Charted vitals, intake and output of patients
• Bathing and ADL’s of patients
• Feeding, dressing and changing patients
• Ostomy care
• Catheter care
• Assisted with Hoyer lifts for non-ambulatory patients.
• Excellent rapport with doctors, nurses, patients and families.
Phoenix St. Luke’s Medical Center – Externship 2011
• Venipuncture of patients in all units including ICU
• Ability to do blood draws every 5 minutes.
• Urine analysis
• Capillary sticks
• Documentation
• Excellent patient, doctor and staff rapport.
Concord Servicing Corporation, Scottsdale, AZ April 2008- March 2009
Demonstrated high-level professional interaction with customers and business partners by expressing thoughts and information clearly and succinctly using proper business English and correct grammar.
Handled expensive timeshare accounts, dealing with issues in interest, payments and loan modifications. All services where done through inbound calls and Microsoft outlook. In this time I received several training courses in proper customer service.
Demonstrated the capacity to retain and utilize information, facts, policies, procedures, resources and codes to ensure accuracy and efficiency.
Paragon Chiropractic, Phoenix AZ June 2007- March 2008
• Filing of patient’s charts
• Scheduling of patients
• Use of patient computer software
• Office organization
• Exceptional patient interaction
• Professionalism
• Payments for doctor’s services
IN ’N’ OUT Corporation, Paradise Valley, AZ April 2005- March 2007
Responsible for the continued growth and success of the Paradise Valley location.
Leadership training from corporate office
Food preparation and service
Money handling and tracking
Exceptional customer service
Ability to remain calm under pressure
Ability to multitask without sacrificing quality
Jason’s Deli, Scottsdale AZ May 2004- April 2005
Orders
Catering setup
Exceptional customer interactions
Money handling
Education
• Arizona Medical Training Institute Phlebotomy Program 2011
• Arizona Medical Training Institute Certified Nursing Assistant Program 2011
Scottsdale Community College 2008
Continued education at Rio Salado Community College
LPN Fast Track program (Waiting list) Gateway Community College.
References
Vicky Castillo AMTI Instructor 602-***-****
Jim Dillard AMTI Owner/Director 602-***-****
Carrie Tossing 480-***-****
Cindy Barazza 480-***-****
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