Customer Service Medical Manager Assistant Management |
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Resume Text:
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Angela Wells Williams
Moreno Valley CA. 678 *** **** hw2kyh@r.postjobfree.com
CAREER GOAL
Obtain an office position in the administrative field using my college education, in telecommute applications.
EDUCATION
Bachelor's of Art in Business Administration Present
American InterContinental University Hoffman Estates, IL
Concentration: Healthcare Management
Expected graduation: September, 2012
Associate of Art in Business Administration September, 2011
American InterContinental University Hoffman Estates, IL
Certified Nursing Assistant 1994, 2008
E.T.C. Schools of Nursing Waycross, GA.
Nursing Assistant
CPR
Basic Computer Operations 1998-1999
Taylor Education Center Jacksonville FLA.
Certified basic PC operator
PROFESSIONAL SKILLS
Administrative Skills
Managed a high volume of inbound and outbound calls.
Utilized a terminal database with PBX system.
Compiled , documentation, bills, assignments .
Managed and distributed incoming and outgoing mail.
Compiled information for company transactions and meetings.
Efficiently utilized communications devices( pager, terminal.PA)
Met monthly and daily production quota
Medical Knowledge, Skills and Abilities
Psychology
Medical Terminology
Anatomy and Physiology
ICD-9 and CPT coding.
Medical Office Applications
Diseases of the Human Body
Strategies for Healthcare
Medical Office Management
Customer Service Skills
Active listening
Social Perception
Service Orientation
Negotiations
Critical Thinking
PROFESSIONAL EXPERIENCE
Pre K Teacher 2008- 2008
Mt. Zion Baptist Church Hinesville, GA
Switchboard Operator 2004-2006
Satilla Regional Medical Center: Waycross, GA
Tech 1 2003-2006
Satilla Regional Medical Center :Waycross, GA
Data Entry Clerk/Manager 2001-2002
Journal of Commerce Jacksonville, FLA
Secretary 2002-2002
Eds Automotive and Transmission Services Jacksonville FLA.
Production Associate 1999-2001
Petro Chemical Jacksonville FLA.
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