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Customer Service High School

Location:
United States
Posted:
August 11, 2011

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Resume:

Megan Marie Lynch

**** ******* ***. #*

Spirit Lake, IA 51360

Cell: 712-***-****

Email: htg005@r.postjobfree.com

EDUCATION Iowa State University, Ames, IA

Bachelor of Arts: General Studies

Emphasis: Psychology and Family Studies

Graduated: December 2008

Spirit Lake High School, Spirit Lake, IA

High School Diploma, General Studies

Graduated: May 2003

QUALIFICATIONS Exceptional communication and organizational skills

Ability to prioritize and strong attention to detail

Software: All Windows operating systems; Microsoft, Word, Excel

Skilled at learning new concepts quickly, while working well under pressure

Excellent customer service and problem solving skills

EXPERIENCE

03/2011-Present Youthful Radiance Laser Skin Clinic Arnolds Park, IA

Patient Coordinator/Receptionist

Greet patients and assist physicians with procedures as needed

Manage multi-line phone system

Process client files and schedule appointments

Handle various bookkeeping duties

Maintain/run office in manager/owner’s absence

08/2010-Present Captain’s Getaway Arnolds Park, IA

Server

Serve and prepare food and beverages

Provide exceptional and unique customer service to guests

Maintain a safe and hygienic work environment

Develop and maintain customer relations

Perform all opening and closing procedures

05/2010-09/2010 Forest Ridge Youth Services Gruver, IA

Youth Counselor

Supervised, observed, and interacted with youth

Maintained all documentation required by Medicaid and DHS licensing

Transported student’s to off campus appointments

Ensured appropriate programs were implemented according to student’s needs

Created a safe and positive living environment for students

Megan Marie Lynch

2302 Jackson Ave. #A

Spirit Lake, IA 51360

Cell: 712-***-****

Email: htg005@r.postjobfree.com

01/2009-01/2010 Wells Fargo West Des Moines, IA

Teller

Introduced customers to new products and services

Continuously met sales goal expectations

Generated leads for other sales members to close

Accurately balanced cash drawer

Participated regularly in educational work-shops and meetings

CERTIFICATIONS CPR, American Heart Association, May 2010

Mandatory Reporter May 2010

Certified Nursing Assistant, February 2010



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