Antrina Johnson
Richmond, VA 23225
Objective
To secure a career with an innovative company that offers diverse operational tasks & opportunities for advancement.
Experience Highlights
Manager
¨Trained and supervised up to 5 employees at a time
¨Coordinated meetings
¨Effectively resolved customer conflicts
¨Accurately input data
¨Maintained inventory
¨Analyzed P&L Statements
¨Organized filing systems
¨Conducted market research
¨Drafted miscellaneous correspondences
¨Created & implemented innovative marketing strategies
¨Tenaciously cultivated harmonious partnerships
¨Analyzed information to detect errors and perform corrections
Customer Service Representative
¨Accurately input data
¨Effectively resolved customer conflicts
¨Navigated through multiple software programs simultaneously
¨Created & implemented innovative marketing strategies
¨Tenaciously cultivated harmonious partnerships
¨Analyzed information to detect errors and perform corrections
Awards
Wachovia Bank
¨Perfect Secret Shopper Awards
¨Consistently exceeding sales goals by as much as 1000%
ACA Financial
¨Most Passionate Employee in Virginia
¨#1 for Branch Sales in Virginia after six months of acquiring the branch
Education
Bryant & Stratton
Associates in Accounting Degree, 1995
Experience
Options 4 Seniors Manager; Companion 3/2008-Present Kimiko Coleman 804-***-****
ACA Financial Svcs Manager 9/2005-10/2007 Sharon Chisholm 804-***-****
TOSH Financial Svcs Assistant Manager 9/2004-9/2005 Senta Jeter 804-***-****
Northwestern Svcs Counselor 8/2001-9/2004 Nicole Newsome 804-***-****
Wachovia Customer Service Rep 8/1998-8/2001 Kim May 804-***-****
Antrina Johnson
714-4848
8 West Clopton Street Apt 4
Richmond, VA 23225
Business
References Gaynell Kersey Wachovia Bank Richmond, VA
Lead Teller
Gaynell was my first supervisor at Wachovia. We have known each other for over 9 years.
Nicole Newsome Northwestern Services Richmond, VA
Supervisor
Nicole was my supervisor at Northwestern Services. I have known her for over 7 years.
Sharon Chisholm ACA Financial Richmond, VA
Branch Manager
Sharon was my supervisor at ACA Financial. I have known her for over 4 years.
Personal
References Angela Turner Erie County Medical Buffalo, NY
Occupational Therapist
Angela has been my best friend for over 21 years.
Constance Kenney UDRT Richmond, VA
Program Coordinator
Connie and I have been friends for over 9 years.
Junne-Anne Holt Depesquale Group Richmond, VA
Marketing Coordinator
Junne-Anne and I have been friends for over 5 years.