GW DIGITAL LEARNING, New York, NY

Assistant, **/*8 – Present

•Track revenue and expenses to prepare profitability reports

•Schedule meetings, maintain calendar, and make travel arrangements for supervisor

•Enter and retrieve data from existing spreadsheet databases

•Identify and reconcile inconsistencies on records

•Communicate and follow up with clients to ensure satisfaction

EARLY CHILDHOOD RESEARCH CENTER, Buffalo, NY

Office Assistant, 09/04 – 04/08

•Greeted and provided assistance to office visitors

•Answered incoming calls and in-person inquiries from parents

•Collaborated with co-workers to provide a cohesive and productive work environment

•Utilized MS Office to maintain and update various databases to create business value and serve office needs efficiently

•Performed general office duties such as data entry, filing, faxing, photocopying, sorting and distributing correspondences

SOCIAL SECURITY ADMINISTRATION, Jamaica, NY

Intern, 06/06 – 08/06; 06/07 – 08/07

•Learned and utilized SSA computer applications to collect data efficiently

•Prepared reports using MS Excel and disbursed them to other regional payment centers

•Performed administrative and secretarial support functions for the Deputy Chief

•Reduced supervisor’s workload by preparing data needed for daily operations

•Saved supervisor’s time by centralizing important reports in designated areas for easier access

DAY ONE SERVICES, New York, NY

Secretary, 05/05 – 08/05

•Compiled and analyzed financial information

•Prioritized workloads and completed multiple tasks to meet deadlines

•Answered a high volume of incoming calls and in-person inquiries from clients

•Coordinated daily office operations and scheduled meetings for supervisors efficiently

•Purchased office supplies, maintained inventory, and reconciled statements to assure accuracy of charges

CONSOLIDATED CHINESE BENEVOLENT ASSOCIATION, New York, NY

Fundraiser, 12/04 – 01/05

•Coordinated activities to help raise funds for the Tsunami Relief Project

•Generated more than $15,000 in donations within two months

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