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Manager Engineer Project Customer Service Developer

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Country: United States
State: New York
City: Alexandria Bay
ZIP: 13607
Salary: 80,000
Posted date: 3/18/2012   all resumes
Email: hs5pcd@r.postjobfree.com
Contact Info: ****************@*****.***
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William J. Davison – System Administrator

** **** ****** ********** ***, NY 13607

(315) ***-****, hs5pcd@r.postjobfree.com

===================================================================

CAREER OVERVIEW:

My experience in business software development and sales combined with
my Salesforce Developer Certification gives me the background to
successfully meet and exceed customer expectations.

===================================================================

QUALIFICATIONS:

Certified Salesforce Advanced System Administrator 4 Years CRM

Certified Salesforce Developer 5 Years Product Support Engineer

C++ Programmer 6 Years Sales and Property Mgmt.

Web Designer

IT Project Manager

===================================================================

TECHNICAL SKILLS:

Skills Expertise Total Years Last Used

Salesforce System Administration Analytics 1.5 Year present

Software Programming Apex,HTML 10 years present

===================================================================

ACCOMPLISHMENTS:

As a consultant for Salesforce Premier Support Tier 2 Analytics, I
have customized hundreds of customer instances, while meeting and
exceeding quality goals and customer expectations. My projects
included custom objects, fields, workflow rules, analytic snapshots,
validation rules, and web to x functionality. My customers include
Ford Motor Company, NCR, Ryder Truck Rental, ABC Studios, GE Aviation,
and many more.

===================================================================
HISTORY:

STREAM GLOBAL SERVICES – Watertown, NY

July 2010 to present – Customize and troubleshoot Salesforce.com
analytics and database models for hundreds of Salesforce customers.

WEB DESIGN CONSULTANT – Alexandria Bay, New York 2005 to present.

HIGH SCHOOL MATH INSTRUCTOR – Beaufort County Schools, ACE – Hilton
Head Island, South Carolina; January 2002 to January 2007
Grades 9th through 12th - Algebra, Geometry, Precalculus, Statistics
and Probability

REAL ESTATE BROKER. Hilton Head Island, South Carolina; June 1995 to
January 2002

FILENET CORPORATION - Costa Mesa, California; June 1994 to June 1995
- Technical Consultant- Reporting to the Customer Service and Support
Manager, Western District

page 1 of 2

William J. Davison – continued

=====================================================================

TROY a division of PIERCE COMPANIES - Santa Ana, California; October
1992 to June 1994
- Applications Programmer - Reporting to the Manager of Technical Support
Troy is a leader of high speed impact and desktop laser micr printers.

ANDREW CORPORATION - Torrance, California; May 1990 to 1992
- Technical Support Supervisor III - Reporting to the Manager of
Technical Support
Andrew Corporation develops and markets some of the world's finest IBM
connectivity equipment. Annual sales of $50 million.

HEWLETT PACKARD - Sunnyvale, California; July 1989 to October 1989
- Product Support Engineer/Contractor - Reporting to the Manager of
Product Support
Hewlett Packard is the recognized industry leader in computer equipment
manufacturing.

CAPSTONE TECHNOLOGY - Fremont, California; February 1989 to July 1989
- Software Engineer - Reporting to the President/Owner
Capstone Technology designs and markets IBM 3270 technology to equipment
manufacturers. Capstone products include coax interface cards for
terminals and
printers, as well as pc-based design and diagnostic tools.

MEMOREX/TELEX - Raleigh, North Carolina; November 1985 to February 1988

Product Engineer - Reporting to the Manager of Product Engineering

Memorex/Telex is major manufacturer of IBM plug-compatible
equipment, including terminals, printers and controllers.

==================================================================
EDUCATION AND TRAINING
1985 - North Carolina State University: Bachelor of Science in
Electrical Engineering

==================================================================

page 2 of 2

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