Customer Service Technician Representative Assistant
|Angel N. Brown, CPhT
**** ******** **** **. # **** Houston, Texas 77077
Accomplished, achievement-driven, and results oriented recent Deans List Graduate interested in working in the Pharmaceutical Industry. I have impeccable interpersonal and patient-care skills with a willingness to assist in creating a healthy community. Additionally, I am capitalizing on opportunities to further develop my knowledge in the field of medicine; specifically as a Pharmacy Technician.
Qualifications: Certified Pharmacy Technician, Texas State Board of Pharmacy, 2011
Service-focused Pharmacy Technician Trainee in IV admixtures (trained in preparation of IV admixtures), sterile compounding and medicine pre-packaging, automated external defibrillator (AED), oxygen, and cardiopulmonary resuscitation (CPR). My experiences include comprehensive proficiency in a variety of software applications and programs, i.e., PYXIS.
4/10/2010 to 3/11/2011
Sanford Brown College, Houston, Texas GPA: 3.65
Externship Site: Memorial Hermann Sugarland (180 Hours)
Dean’s List recipient 08/2005 to 01/2006
Houston Community College, Houston, Texas
General Academic Studies
5/2007 to Present
Vibrant Images Houston, Texas
Responsibilities: Assist the photographer with photo shoots, transporting all photo equipment and editing photos. Other duties included scheduling of appointments, order processing and fulfillment, and customer service.
5/2009 to 11/2009
Kelsey Seybold Houston, Texas
Volunteer Call Center Representative
Responsibilities: Assisted patients with the processing of insurance claims, to include, but was not limited to billing, collection, and reimbursement procedures.
12/2008 to 11/2010
Weekley Family YMCA Houston, Texas
Customer Service Representative Responsibilities: My job duties consisted of greeting members and prospective customers, sell membership packages, assisted members with online and in-store registrations. Other duties as assigned my management.
References: Available upon request
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