Frank Fernandes

KANDAHAR,

AFGHANISTAN.

MOBILE: (009*-*********)

EMAIL: hnbspb@r.postjobfree.com.

Objective.

I would like the opportunity to share my talents and knowledge and improve more to provide a superior level of support to your company, employees and clients. I hope to be able to contribute, learn and grow in your organization so that I may offer a higher degree of service in future years to come.

Summary of Qualifications.

Excellent interpersonal, verbal and written communication skills.

Highly motivated, fast learners, able to comprehend quickly, adopt and utilize new technologies.

Fluent in English, Hindi and Konkani languages.

Customer Service Assistance.

Operates an equipment checkout desk, coordinated and performed equipment issue, turn in and maintenance as required

Provides information regarding events tournaments activities and location of departments, offices and employees within organization.

Provides ideas and recommendations on how to refine, organize and execute programmed activities.

Involved in answering enquiries, giving information, helping to solve problems, and dealing with complaints.

Polite, confident and friendly with customer.

Work Experience.

Worked for Marina Dourado Resorte as Steward Trainee,

October 2003 – April 2005.

CSA, Ltd. ISD/CSD - MWR Virginia Kuwait,

Recreation Attendant, September 2005-April 2006,

Recreation Associate, April 2006 – November 2009,

Recreation Lead, November 2009 – April 2010.

Presently working for DYNCORP INTENATIONAL AS,

MWR TECHNICIAN, July 2010 till date.

Provides assistance to the MWR Foreman with day-to-day operation and maintenance of MWR facilities, equipment, electronics and materials.

Provides maintenance and basic technical support for all MWR facility equipment.

Performs weekly maintenance on all MWR equipment. Monitors and organizes the use of MWR facility computers, phones, and other office equipment

Arranges maintenance and provides very basic technical support for MWR facility computer hardware and software

Maintains monthly health bulletin boards and educational materials

Provide management assistance.

Performs other such duties as may be directed by the MWR Manager/Foreman.

Computer skills.

Microsoft Word, Excel, Access, PowerPoint, Outlook Express.

Experienced with Microsoft Office Word, Internet research.

Education and Training.

Passed Higher Secondary Education Goa Board, Goa, India. March 2002.

Hotel Management Course for 3 Months, In Goa, India, June 2003.

Certificate of Training of F&B Service, 2003-2005 in Goa.

Certificate of Training in MWR Customer Service, CSA Ltd., Camp Virginia, Kuwait Feb 2007.

Trained in CPR Classes, August 2007, in Camp Virginia, Kuwait.

Certificate of Training in STCW in December 2007.

Certificate & Training of Blood borne pathogens June 2009.

Personal Details.

Date of Birth December 02 1982.

Nationality Indian.

Religion Roman Catholic.

Marital Status Single.

Other Activities

Playing & listening music,

Playing soccer and table tennis.

Declaration.

I hereby declare that all the information furnished above are true and correct to the best of my Knowledge and belief.

FRANK FERNANDES.

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