Office Health Care

Ana Victoria Cruz

*** ***** ******** • San Juan, Puerto Rico 00918

(787) 354 – 2976 • ***************@*****.***

EDUCATION

Loyola University Chicago

B.A. in History and International Studies with departmental honors, May 2009

Minor in Fine Arts/Studio Art/Photography

GPA: 3.9/4.0; Summa Cum Laude; Dean’s List

Les Aspin Center for Government, Washington, D.C. Summer 2007

Academic program pertinent to Congress and the Legislative Process

Loyola University’s John Felice Rome Center, Study Abroad Fall 2007

RELEVANT PROFESSIONAL EXPERIENCE

United States House of Representatives, Washington, D.C. (May - June 2007)

Intern for the Honorable Luis V. Gutiérrez (D-IL)

• Organized weekly meeting materials for the Congressman and prepared letters of greeting and congratulations on his behalf

• Coordinated mail and casework distribution on topics ranging from education to immigration

• Researched issues relevant to the district, such as transportation and health care

• Answered phones, greeted visitors, and coordinated tour reservations to the Capitol

Office of the Illinois Governor, Chicago, Illinois (July 2008)

Intern, Office of New Americans

• Assisted in the creation and edited a guide for newly naturalized citizens which lists available resources as well as important information about transportation, education, and health care in Illinois

• Updated the content of the Office of New Americans website

• Researched immigrant demographics in the state of Illinois in order to analyze fluctuation in recent years

• Created print media for the promotion of the Illinois Welcoming Days, a service fair for Illinois residents

British Consulate-General, Chicago, Illinois (September – December 2008)

Intern, Press, Politics and Public Affairs Office

• Coordinated travel arrangements for staff and dignitaries from and to the UK

• Updated contact databases, prepared event invitations, and helped organize events

• Drafted briefings on visiting public figures and monitored the press for information on US-UK relations

• Handled multiple visa requests in which sensitive materials needed to be dealt with in a timely manner

Discover Loyola, Chicago, Illinois (May – August 2008)

Photographer, Office of First Year Experience

• Photographed events and provided materials used in print media for public affairs campaign

• Liaison between parents, staff, and professors in order to better help new students acclimate to college life

Paradisus Puerto Rico, Río Grande, Puerto Rico (June –August 2006)

Front Desk Agent

• Helped the administration and accounting departments with office duties such as checking people in and out of the hotel, closed accounts, planned group visits, welcomed visitors, and answered phones

Veritas, Chicago, Illinois (January – May 2006)

Photographer/contributing editor

• Provided photographs for articles of this independent religious-themed publication and edited content

American Association for Muscular Dystrophy, Caguas, Puerto Rico (September 2004)

Volunteer

• Participated in the annual Telemarathon for Muscular Dystrophy answering phones in efforts to raise funds

SKILLS

• Fluent in Spanish, intermediate Italian

• Extensive experience with Microsoft Office (Word, Excel, PowerPoint) and Adobe Photoshop, Illustrator and InDesign

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