Jeffrey Brown

(PMP, CSM)

512-***-**** *** Lakeway Hills Cv.

hkmjhy@r.postjobfree.com Austin, TX 78734

Professional Profile

 Strategic Technical Manager: More than 15 years In-depth experience leading the analysis, development and delivery of effective technical products and solutions to achieve business objectives.

 Project Leader: Ability to design, plan and lead teams in the efficient and consistent implementation of high quality software and systems solutions on-time and within budget. Effective visioning, project planning and management, team development and consensus building, risk analysis and creative problem solving.

 Communicator/Coordinator: Effectively communicates across a broad spectrum of project participants, sponsors and stakeholders. Development and implementation of communication plans, project direction and role assignment, progress assessment and reporting, issue resolution, budget tracking, scope management, risk analysis and mitigation. Comfortable delivering complex technology concepts to audiences of various levels. Bridge product, administrative, operational and technical disciplines within the business.

 Coach and Mentor: Proven success leading teams to produce outstanding results. Hands-on approach to daily activities, creating environment to effectively communicate and identify opportunities for improvement, establishment of action plans and monitoring to assess effectiveness. Focus team on project objectives; establish individual contribution to overall success.

Education

BS in Computer Science, Minor in Finance from Texas A&M University (1985)

MBA from the University of Houston (1993)

PMP – Project Management Institute (PMI) CSM – Certified Scrum Master

Secret Security Clearance

Accomplishments/Highlights

Project Manager

Project Charter; Planning; Design; WBS; Communications plan; Monitoring and Reporting; Issue resolution; Consensus Building; Project Recovery; Team Building; Risk Analysis and mitigation; Change Management; Quality; Testing; Creative Strategic Problem Solving; Technical Leadership; Process improvement; Budget management, Scope management, Full Software Development Life Cycle; On shore/Off shore; Distributed teams

PMP Certification; Certified ScrumMaster

 16 years managing project teams to deliver products and solutions for businesses. Direct reports ranged in size from 3 to 25; teams included programmers, database specialists, graphic artists, information architects, business analysts, QA/Testers, professional services consultants and operational staff.

 Managed up to 12 simultaneous projects including a mix of new product development, package implementation, creative services, product enhancements and operational activities. Managed distributed teams (3 continents, off-shore, near-shore, matrix, client teams, partners and vendors)

 Broad project methodology experience including PMBOK, Texas Project Delivery Framework, MSF, RUP, CMMI, Agile, Scrum, XP, Lean. Project recovery; Process establishment, improvement, migration, and training.

Software Development Lifecycle Management

Project vision; Planning; Change Management; Process Management/Improvement; Requirements Analysis; Design; n-tier Software Design; Legacy system conversion; Information Architecture; Usability/Accessibility; Database Design; Project tracking and communication; Q/A Testing; Performance Planning; Project Transition; Data Migration; Reporting; Production Operations

 Managed National Western Life’s transition to a web based policy management system for more than 1,000,000 clients, several hundred simultaneous users. Dual operation with the legacy system via nightly replication, integration with accounting, financial reporting, CRM and other legacy systems. Business process re-engineering to effectively utilize new web based, real-time policy management system.

 At IDEA developed solutions that supported the global generation of more than 2000 pieces of analysis per day, synchronized world-wide archival and delivery through several web based products and global syndication through publishing partners in a variety of formats.

Agile Technologist

Early and Continuous Delivery of Software; Business Value; Adaptability; Methodology Transition; Coaching; Team Building/Motivation; Continuous Build/Testing; Automated Testing; Product Backlog/User Stories; Product teams; Sprint Planning; Daily Standup; Sprint Review; Retrospective; Certified Scrum Master

 7 years leading establishment and transition of agile teams for delivery of complex software solutions, including remote/distributed development capability and product owner teams. Champion for the organizational benefits of Agile principles, promoting sustainable productivity improvements and healthy, effective development teams.

 Transitioned multiple project teams from Waterfall methodology to Agile, including leadership in establishment of development infrastructure, requirements migration and prioritization, facilitation of customer/developer interaction, integrated QA/automated testing and continuous attention to effectiveness and process improvement.

Manager/Supervisor

Division Manager; ROI; Budgets; Business Development; HR; Team Development; Recruiting; Reporting; Market Analysis; New Product Development; Start-ups; Entrepreneurial; technology assessment; technical sales

 Launched new Internet Services Division and grew Telescan division revenues $2.5 million within 3 years. Persuaded executive management to approve development of web-based solution as alternative to company’s proprietary platform. Successfully pitched idea to Hollywood Reporter, subsidiary of BPI Communications, and delivered successful product that subsequently became model for multiple company divisions.

 Key member of team responsible for the development and management of Deloitte Consulting’s Austin Internet Studio. Managed more than $1 million of consulting services including delivery of web-based projects and creative services for clients such as Reliant, Deutsche Bank, Pantellos and Latinexus.

Technology

Technologies: Microsoft .NET Platform; C#; ASP.NET; PHP; WPF, WCF, Silverlight, Windows Forms; ADO.NET; Service-Oriented Architectures (SOA); Web Services; Object-Oriented Analysis (OOA) and Object-Oriented Design (OOD); J2EE; WebSphere; TIBCO; Hibernate; Spring; Struts; Blaze Advisor; Flash; HTML; CSS; MS SQL Reporting Services; Classic ASP

Database: Database design; MS SQL Server, MySQL, Oracle; Transact-SQL; Performance monitoring and optimization; Backup and recovery; Replication

Systems: Internet Information Services (IIS); Apache; Active Directory; Merak; Performance monitoring and optimization; MS Project; AFIS; MS Team Foundation Server

Networking: Network Design; VPN; DNS; DHCP; Firewall; Routers; VTC; VSAT

Solutions Experience (Full Life Cycle – Project Lead responsibility)

B2B Membership services; Content Management; Search; Database; Classifieds; Portal; e-commerce

First Lenders Data (FirstClose, FirstLink) Editor and Publisher

IDEAglobal (Intermoney, IDEAfax) Adweek Magazine

Billboard Magazine (professional trade site) Backstage Magazine

The Hollywood Reporter (professional trade site) Amusement Business

B2C Content Management; Advertising; Membership services; Product Sales; Games; Search; Classifieds; Portal; e-commerce

PureBaseball (Online Baseball Game – League Environment) Hollywood Reporter

Computer Sports Network (Online Tournament Golf – Links386) Billboard Magazine

ArtistsOnline (Entrepreneurial) SpaceZone (Entrepreneurial)

BackOffice Transaction processing; Reporting; Legacy Integration; Web Services; Audit; Validation; Synchronization; Workflow

Life Systems, Inc. Telescan, Inc.

Interactive

Creative Services Promotions; Corporate Identity; Website development; Flash; UI Guidelines; Graphics Standards; Logos; Creative Design Comps; Web Design Elements; UI Prototypes

Harvard Business School Latinexus Parago Deutsche Bank

Boys Hope Girls Hope AP Strategies BPI Communications NextLink

American United Life Bank of America Pantellos So. of Petroleum Engineers

Non-Profit Government

Defense Membership Services; Content Management; Data Quality; Database; Search; Reporting; Workflow; HR; Biometrics; Internationalization/Localization; Remote Deployment

U.S. Army/U.S. Department of State State of Texas

Knowledge Express (Technology Transfer) American Institute of Architects

Professional Experience

Project Manager – Texas Department of Motor Vehicles - (Austin, TX) 2009 - present

Vision 21 – state government system modernization projects

• Project Manager on Electronic Lien and Title system for vehicle titles, lender/processor in-take and certification management

• Strategic planning for Vision 21 system modernization

• IT/Business Process optimization, assessment, planning and analysis

• Project recovery/Team Development, team building, infrastructure development, methodology development

• Project Charter, Requirements Analysis, Design, Planning, Statement of Work

• DIR Delivery Framework, Project Management, software quality, on-time/on-budget delivery, DBITS

• Project pipeline planning and analysis

• Mainframe

Director of Technical Services - Venti Consulting - (Austin, TX) 2008 - 2009

Contractor focused on Microsoft solutions for small to mid-size business

• Project Manager on development of commercial web based HR product for large HR Services Company in Houston, planned and designed to scale to more than 100,000 customers

• Project vision and planning for Venti entrepreneurial activities

• IT Optimization assessment planning and analysis

• Project recovery/Team Development, recruiting, team building, infrastructure development

• Process Implementation/Improvement, software development lifecycle, QA, transition from waterfall to agile

• Requirements Analysis, Design, Planning

• Project Management, software quality, on-time/on-budget delivery

• Distributed teams, near shore development, Partner resources utilized for QA/Testing and Desktop Product development in Monterrey Mexico

• Technical sales support, pipeline planning and analysis

• Agile, Scrum, ASP.NET, MS SQL Server, MS Reporting Services, Team Foundation Server, WCF, WPF

Development Manager - Ideal Innovations, Inc - (Austin, TX) 2006 - 2008

Contractor focused on solutions for the U.S. Government

• Project Manager for multiple IPDMS projects, a program created as a joint Department of Defense (DoD) / Department of State (DoS) to provide a comprehensive database management system for the 300,000 person Iraqi Police force. Project included integration with Iraqi AFIS, workflow application for IP background vetting and in-processing, Human Resources data management, equipment issuance, payroll, crime reporting, and criminal statistics and Infrastructure deployment and process engineering.

• Project Manager for multiple IWIC projects, a program which was developed at the request of the US Government in order to provide biometrically-based identification badges for Iraqi MoP and MoE force protection workers. This system implements a biometric vetting component that allows for real-time processing of biometric records into the Iraqi Automated Fingerprint Identification System (AFIS), vetting workflow, ID Card printing and facility access authorization.

• Team Development, recruiting, team building, infrastructure development

• Process Implementation/Improvement, software development lifecycle, QA

• Requirements Analysis, Design, Planning

• Project Management, software quality, on-time/on-budget delivery

• Remote Deployment, Internationalization/Localization (Arabic/Kurdish/English)

• Agile, Scrum, ASP.NET, Mobile devices, MS SQL Server, MS Reporting Services, Team Foundation Server

Sr. Project Lead - Symbolic Systems, Inc. - (Austin, TX) 2005 - 2006

Contractor focused on solutions for the US Army

• Project Manager for Department of Defense development contract to implement infrastructure to support Data Quality improvement in US Army WarFighter Intialization capability.

• Sub-contractor to CSC working as part of overall Objective Initialization Capability program team.

• Utilized service oriented architecture, provider model for distributed analysis and reporting, Spring framework for ease of integration to additional pluggable abstraction layers (Spring MVC, Hibernate).

• RUP, CMMI

• J2EE, WebSphere, Oracle, Spring, Hibernate, Blaze Advisor

Sr. Project Lead - Life Systems, Inc. (Austin, TX) 2002 - 2004

Contractor focused on solutions for the Life Insurance industry

• Managed National Western Life $20M project to replace back office mainframe policy management system with web based, real-time system handling roughly 1,000,000 policies.

• Managed project planning, requirements documentation, design/development, cross functional team coordination, recruiting and development of programming resources, client relations, and transition to production operations.

• Project recovery, performance planning, system design

• RUP, Agile, C#, ASP.NET, MS SQL server.

Manager - Deloitte Consulting (Austin, TX) 2000 – 2001

$2.5 billion, largest unit of global Deloitte Touche Tohmatsu, specializes in e-business consulting

• Key member in the development of Deloitte’s Austin Internet Studio for web development and creative services.

• Managed projects for clients as well as joint projects involving traditional on-site delivery teams.

• Managed 12 team members and up to 10 simultaneous projects.

• $1M project services, delivering high quality creative and technical solutions.

• RUP, Creative services, Information Architecture

Director, Internet Development - IDEAglobal (New York, London) 1998 – 2000

Provider of 24/7 global financial research for professional traders via Reuters, Bloomberg and other research providers

• Facilitated design, development and operation of commercial web-based products for financial research publisher serving professional and individual traders in international markets.

• Collaborated with product managers to identify market opportunities, designed and implemented product offerings.

• Upgraded company’s limited technical infrastructure and increase Internet-based revenues. Facilitated design and operation of commercial web-based products resulting in 3 new products and $450,000 additional revenue.

Division Manager Internet Services – Telescan, Inc. (1995 – 1998) (Houston, TX) 1986 – 1998

Developer and operator of online financial analysis systems developed and hosted third-party sites for CNBC, Adweek, Billboard, American Institute of Architects and others.

• Responsible for overall commercial success of strategic alliance services, including new business development, revenue growth, profitability, product design, development and operations. Created new, profitable division and generated $2.5 million revenues from Internet consulting services.

• Developed delivery platform to support simultaneous development and operation of many, multi-thousand user products, generating millions in revenue for 3rd party clients (Billboard Magazine, The Hollywood Reporter, Adweek Magazine, American Institute of Architects, as well as other smaller entrepreneurial ventures). Products for those companies were complex, requiring, distributed content management, dynamic content publishing, and package and service integration, complex subscription models along with support for scalable deployment, monitoring, account management and billing for a multi-million dollar operation.

Commercial Development Manager (1991-1995)

• Developed strategic business relationship with BPI Communications and the American Institute of Architects, leading to creation of Telescan’s strategic alliance services division.

• Directed market research, financial projections, and technical sales support and contract negotiations.

Programmer, Business Analyst, Support/QA, Data Analyst (1986-1991)

• During 12 years at Telescan played many roles (project management, technical development, business planning, marketing and sales, customer service and new business development), and was key in the development of their stock analysis, charting and research products.

• Responsible for the commercialization of their proprietary online delivery technology for affiliates and partners, and the migration of those clients and partners to web based delivery generating $2.5M in additional annual revenue.

International Travel

Business – India, England, Italy, Switzerland, Belgium, Hong Kong, Singapore, Mexico, Canada

Leisure – Japan, China, Thailand, Germany, France, Cayman Islands, Spain, Russia

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