Resume Text:
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Scott Smith, MBA
Quality Manager * Project Engineer
Product Manager * Project Manager
Certified ASQ Quality Engineer (CQE) with 24+ years of successful experience managing multimillion-dollar manufacturing projects, providing strategic direction, and improving overall quality and efficiency. Offer unique blend of corporate and field experience in areas of engineering and business management. Impressive track record of developing cost-effective solutions and completing projects on time and within pre-set budgets. Proven leader proficient at managing teams of professionals that collaborate as focused unit to achieve targeted goals. Effective in directing technical and non-technical solutions from concept through implementation,constantly managing needs of customer, project team, and project scope. Superior communication skills and able to build rapport with project team members, corporate management, and clients. Skilled problem solver with strong decision-making skills. Foster environment of high productivity, team orientation, and engineering excellence.
Management Competencies include:
* Project & Program Management
* Strategic Business Planning
* New Business Development
* Team Building / Management
* Staff Training & Development
* Cost Control / Containment
* Report Generation & Documentation
* Good Manufacturing Practices
* Business Solutions
* Vendor Relations / Selection
* International Business Relations
* Compliance & Regulations
* Proposals / Bids / Estimates
* Customer Needs Assessment
* Budget Management
Engineering Competencies include:
* Engineering Solutions
* Quality Control / Assurance
* Quality Engineering
* Performance & Process Improvement
* Research & Development
* Root Cause Analysis
* Lean Manufacturing
* Validation & Engineering Specifications
* PPAP / Warrants / FMEA
* OSHA & FDA Regulations
* Testing & Troubleshooting
* Product Management
PROFESSIONAL EXPERIENCE
EPIC TECHNOLOGIES (formerly Siemens Energy &
Automation), Johnson City, TN 2001 - 2009
[Electronics assembly manufacturer and contract
manufacturer.]
Quality Manager (2007 - 2009)
Oversaw 7 Direct Reports, quality compliance and
regulations, training, internal audits, and specific quality
engineering activities for key customers,
including Johnson & Johnson, Siemens Medical, and
Welch Allyn. Maintained internal Corrective and
Preventative Action System and specific required
actions. Addressed non-conforming issues for
customer base, provided support to Purchasing and
Material Engineers and issued corrective actions to
suppliers as needed. Handled process validations to
ensure compliance with ISO9001, ISO13485 and FDA
requirements.
* Developed and led training program for all
personnel, including scheduling and maintaining
records.
* Provided quality guidance during transfer of product
to Juarez, Mexico and start-up support and
documentation for compliance with customer
requirements; served as liaison for product
qualifications.
* Completed FDA training for all personnel.
Senior Quality Engineer (2004 - 2007)
Managed 7 Direct Reports, drafted validation protocols,
and collaborated with Process Engineering and
customers to ensure that all requirements were met.
Served as primary quality contact for major customers,
monitored production-quality metrics, prepared various
types of documentation, maintained site equipment
validation compliance, and monitored quality of incoming
materials.
* Increased plant’s revenues by $50 million by leading
efforts for plant to become certified in ISO13485 and
FDA standards; achieved certification in 2 months and
passed audit on first time, which generated new
business by meeting customer-specific manufacturing
requirements.
* Saved $1.3 million by developing and implementing
plan to move critical equipment that required
validation to another location within 2-week period
with no downtime on production line.
Project Engineer (2001 - 2004)
Monitored production schedules and rates and interacted
with customers for electronic assembly product lines. Held
weekly Quality and Production meetings with customers to
review any issues or concerns. Led weekly meetings to
track and monitor new product introductions and specific
material / component issues. Collaborated with other
departments on managing projects.
* Participated in Black Belt program to develop, implement,
and monitor excess scrap that resulted in initial $2 million
of scrap being reduced to $100,000.
* Played instrumental role ensuring smooth transition of
Programmable Logic Controllers production relocation to
another plant.
SIEMENS AUTOMOTIVE, Johnson City, TN 2000 - 2001
[Manufacturer of safety electronic systems (air-bag
deployment systems) for Ford, Chrysler, and GM.]
Senior Product Engineer
Coordinated development and installation activities of
innovative automotive safety electronic technology. Reviewed
new processes and equipment to ensure adherence with
QS9000 (ISO16949) and corporate guidelines. Oversaw
process-development activities with Siemens proprietary
applications. Ran weekly status meetings and monitored
progress against project timelines. Worked with German
engineering and manufacturing sites to maintain program
goals and timelines.
* Achieved recognition for Siemens Automotive as being one
of the fastest companies ever to receive Ford Quality 1
Certification.
* Provided key direction and engineering expertise in
developing new airbag deployment technology.
C-MAC (formerly Digital Equipment Corporation), Greenville, SC
1987 - 2000
[Manufacturer of printed circuit boards.]
Project Manager
Reported to Sales and Marketing Manager as technical liaison
with new and existing clients. Attended initial sales contact
meetings with prospects and provided technical support for
existing clients, including Motorola, Lucent, IBM, Compaq, NEC,
and NORTEL. Coordinated activities between internal groups
at all levels of company and supervised 5 Direct Reports.
Served as technical interface with domestic and European
design sites for design and manufacturing concepts.
* Reduced supply and manufacturing costs by $300,000 by
developing specific material attribute, review of all designs,
and identified “best fit” for each design for unique customer
needs.
* Presided over $850,000 R&D program to develop
state-of-the-art process by working with vendor to reduce its
quality non-compliance of -14% compliance to compliance
of +8%.
EDUCATION
East Tennessee State University, Johnson City, TN
Master’s degree in Business Administration
East Tennessee State University, Johnson City, TN
B.S., Manufacturing Engineering
Tri-Cities State Technical Institute, Blountville, TN
A.S., Mechanical Engineering and A.S., Industrial Engineering
Additional Training:
Train the Trainer
Process Mapping
CERTIFICATIONS
ASQ Certified Quality Engineer (CQE)
Process Validation Certification
PROFESSIONAL AFFILIATIONS
American Society for Quality
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