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Customer Service Sales

Location:
Wichita, KS, 67203
Posted:
July 21, 2011

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Resume:

MELISSA MYERS

**** ******* *****, ******* ** ****3

620-***-****

(hhmn7n@r.postjobfree.com)

SKILLS SUMMARY

Solid experience in a large variety of office operations and environments. Knowledgeable in computer functions, 10-key, other office equipment and have extensive customer service experience. Proven organizational skills, ability to work independently and accurately. Committed to the importance of high ethical standards and developing positive relationships will all co-workers.

PROFESSIONAL EXPERIENCE

2002-2010 Supervalu – Albertsons Inc. Corporate Accounting Clerk – Sales Audit Department

Responsible for primary audit of books for approximately 120 stores. Includes insuring stores are in balance, researching cash discrepancies, reconciling accounts receivable and third party insurance and making entries into general ledger accounts. Additional responsibilities include working with store bookkeepers and division loss prevention personnel .Also created and maintained numerous weekly, period and quarter end reports.

1997-2002 Nelsons School Supply Accounts Payable- Apparel Buyer - Customer Service

Responsible for accurate and timely payment of all supplier accounts, including pricing verification, freight chargers and tracking credits and returns. Primary contact for providing in store and over the phone customer service. Placed retail merchandise orders, analyze sales reports and trends to insure proper inventory levels. Verify accuracy of PRIVATE orders to manufacturer. Meet with sales representatives and work with studios and dance companies on special project needs.

2004-2006 J. C. Penney Catalog Associate - Customer Service

Part time associate responsible for processing catalog orders, returns and all credit card payments. Additional responsibilities include cash register operations, in store and over the phone customer service and balancing register at end of day.

EDUCATION

University of Maryland, Embry Riddle University - emphasis in writing and economics (4.0 GPA)

REFERENCES - Available upon request



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