Royland Walker

**** ******* ***** / ************, **

Email: hdstkc@r.postjobfree.com / Cell: 317-***-****

Engineering / Program Manager

Seasoned professional with comprehensive experience and visible achievements in a manufacturing environment in engineering, program management and management roles. Possess strong knowledge of business and management principles involved in strategic planning, resource allocation, human resource, modeling, leadership technique, production methods, and coordination of people and resources that have enhanced productivity and profitability. Accomplished in planning and executing projects from concept through production, with strong troubleshooting and problem-resolution skills. Possess a Six Sigma Green Belt Certification.

Summary of Qualifications

Read and interpret blueprints, technical drawings, schematics, and computer-generated reports.

Confer with engineers and other personnel to implement operating procedures, resolve system malfunctions, and provide technical information.

Research and analyze customer design proposals, specifications, manuals, and other data to evaluate the feasibility, cost, and maintenance requirements of designs or applications.

Specify system components or direct modification of products to ensure conformance with engineering design and performance specifications.

Research, design, evaluate, install, operate and maintain mechanical products, equipment, systems and processes to meet requirements, apply knowledge of engineering principles.

Assist drafters in developing the structural design of products, using drafting tools or computer-assisted design / drafting equipment and software.

Conduct research that tests and analyzed the feasibility, design, operation and performance of equipment, components and systems.

Develop and test models of alternate designs and processing methods to assess feasibility, operating condition effects, possible new applications and necessity of modification.

Develop, coordinate, and monitor all aspects of production, including selection of manufacturing methods, fabrication, and operation of product designs.

Estimate costs and submit bids for engineering and prepare contract documents.

Supervise workers, technicians, and other engineers as well as the design of evaluation programs.

Establish and coordinate the maintenance and safety procedures, service schedule, and supply of materials required to maintain machines and equipment in the prescribed condition.

Write performance requirements for product development or engineering projects.

Coordinate quality control objectives and activities to resolve production problems, maximize product reliability, and minimize cost.

Estimate production cost and effect of product design changes for management review, action, and control.

Analyze statistical data and product specifications to determine standards and establish quality and reliability objectives of finished product.

Core Competencies

Budget Development Product Lifecycle Management Field Performance

Cost / Benefit Analysis Statistical Process Control Project Management

Asset Management Capital Projects Team Leadership

Product Design P&L Management Customer Relationships

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Engineering Experience

Delphi Corporation, Anderson, IN 1979-2010

Applications Engineering Manager/Project Manager

Managed, led, and mentored team of 11 engineers in the U.S., Brazil, and Korea, providing technical expertise for ignition components at customer sites. Served as the interface between the various product groups and the engine management systems team. Identified and improved best practices for the group. Strengthened relationships and communications with regional organizations within Japan and Brazil.

Led project for new 4 cylinder ignition design for engine program being developed in Europe. Customer wanted the ignition system to serve as diagnostic tool in addition to its normal function. Received a patent award for new ignition system design.

Operated team within or under budget each year. Team had previously exceeded the engineering budget.

Created and distributed an application engineering handbook which brought uniformity to engineering practices and conference calls.

Applications Engineer

Implemented product programs on time and at budgeted cost levels. Supported ignition customers by identifying and solving application related problems. Improved customer satisfaction while reducing product cost by 10% and warranty cost.

Reduced cover scrap from 60% to 1% for new ignition program on a high value 4 cylinder engine with an aluminum beauty cover. Within a year, improved profitability for the same system from a negative 17% to a positive 9.8%.

Minimized warranty costs on a ignition application system from 11% to 1% over a 2 year period. Performed a pareto analysis to determine issues. Resulted in product and process changes that improved quality.

Built and maintained customer relationships based on trust, responding to customer issues immediately and focusing on product quality, resulting in maintaining 100% of customer sites when other customer sites had lost 50% of volume.

Reduced engineering response time for test incident reports from an average of 60 days to 10 days. Improved response time to all customer requests for technical assistance from 72 hours to 24 hours. Implemented an incremental change process involving input from the customer from the initial proposal through implementation. Reduced the amount of time required to test and validate changes from an average of 24 weeks to 8 weeks.

Senior Product Engineer

Identified and solved issues regarding product related problems. Developed new and improved product concepts for ignition products. Provided technical assistance and training to sales and other support groups.

Reduced scrap rate from 11% to less than 1%, using Shannin & Deming design of experiment quality tools.

Changed epoxy formulation for ignition coils, improving coil life by more than 30%. Root cause analysis determined the filler in the epoxy formulation was settling out and causing stress within the coil.

Designed a strap to prevent coil internal electrical opens from causing ignition system failures. Reduced warranty costs by 75%.

Researched failure analysis techniques used by TV manufacturers on transformers and applied to ignition coil failure analysis. Taught new techniques to lab technicians, improving material and component changes and ultimately warranty on current ignition coil products.

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Additional Professional Experience

Business Development Manager

Challenged to establish sales strategies to win and grow EMS (Engine Management Systems) business revenue while managing team of 9 including 2 managers. Achieved sale booking target of $2.2M for Gas EMS Business Team. Set pricing strategies in conjunction with the product line manager and sales to win business. Achieved 100% on-time response for customer quotations. Implemented new corporate quotation process. Developed and maintained price history file.

Risked loosing business with Asia Pacific customer valued at $200M to competitor. Collaborated with sales staff to develop a “Win the Business” pricing strategy. Worked with each component team to determine component cost goal necessary to meet divisional financial metrics. Delphi was able to maintain the business and revenue stream.

Conducted research for entry into the small engine EMS market. Identified 5 key manufacturers as target customers. Completed a customer value proposition for each customer and developed strategy to win EMS business successfully obtaining 3 accounts resulting in $25M of new revenue.

Developed strategy and target customer list for China market for customers with ability to reach volume projections and engine technology in stagnant market. Efforts culminated in doubling China revenues, from $200M to $400M.

Initiated an intra-web quotation system to replace a cumbersome web based system. Worked with IT to develop the format; created a training program for the sales and component product teams. Achieved a $2M annual cost savings.

Manager - Marketing Program Manager

Oversaw activities of 10 product managers for the ignition, generators, batteries and sensors business lines throughout the U.S., Mexico, and Europe generating $1B in revenue. Developed and maintained a marketing plan for assigned product line. Created a product overview, market drivers, and product rollout plans. Coordinated quarterly account management training Led the Delphi Pricing Review Group.

Implemented marketing tools for each product line that targeted the market place, market prices, competition and product positioning. Established priorities and resolved organizational issues to allow team to provide each business line pertinent marketing data required for sustained growth.

Developed a marketing plan for the ignition business line, a value pricing system, product rollout plan, and created new product literature, resulting in 2 new European OEM customers and a North American OEM customer, new ignition product designs and $50M of new revenue. Improved financial position from a negative 3.5% loss to a positive 2.5% profit.

Improved the RFQ response time from 86% to 100% within a 4 week time period.

Collaborated with engineering to complete new product line literature, resulting in the addition of 2 new customers and $15M in revenue.

Education

Master of Business Administration; Indiana Wesleyan University

Bachelor of Science, Mechanical Engineering; Purdue University

Six Sigma Green Belt

Honors

Patent for Compression Ignition Design (2001)

Professional Affiliations

National Society of Black Engineers Society of Automotive Engineers 100 Black Men

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