CYNTHIA MALLON
**** ****** **** ***** ****, North Carolina 27539 972-***-**** **.******@***.***
SUMMARY
A highly accomplished and results-driven human resources professional with a strong background in workforce strategy, organizational development, compensation and benefits, talent management, leadership development and conflict resolution. Successfully utilizes analytical and consulting skills to initiate competency development, execute strategic plans, and develop solid business relationships.
EXPERIENCE
ELBIT SYSTEMS OF AMERICA, Fort Worth, Texas
Executive Consultant 2011-2012
Provided human resources consultation services by advising executive management on employee/employment matters
• Documented preliminary human resources integration plan for company’s United States operations to normalize expectations amongst sites, standardize processes and move more aggressively toward one company model.
• Designed and implemented key talent development program for middle to senior management
utilizing concrete strategies and theoretical concept application for improved business outcomes
• Managed individual development planning process for upcoming executives and emerging leaders
• Coached over 20 staffs, resulting in company savings of $200,000
Human Resources Director 2008-2011
Directly responsible for the overall administration, management, and evaluation of the Human Resources function
• Evaluated benefit offerings, proposed common benefits platform for United States operations and improved benefits equity for employees increasing enterprises ability to transfer employees amongst sites to better utilize talent
• Reduced number of job titles by 70% creating standardization, common job descriptions, improved performance evaluations and internal earned equity; developed market driven salary matrix and career ladders
• Identified level specific competencies for vice president, director, senior manager and manager positions
• Facilitated pertinent and timely communications to employees and management
• Guided people managers and employees on problem solving, dispute resolution, regulatory compliance and litigation avoidance
• Interacted with International Association of Machinists and Aerospace Workers Union resulting in improved labor relations
Internal Human Resources Consultant 2007 - 2008
• Conducted sensitive internal investigations
• Reduced medical benefit premium costs by $1,000,000 per year while enhancing plan features
• Organizational development advisor to leadership
• Facilitated initiatives across enterprise while interfacing with Israel’s HR staffs on specific projects
• Recommended utilization of human resources scorecard and developed subsequent metrics under Process Based Leadership Model better aligning the function with business goals
Senior Manager of Compensation and Benefits 2005-2007
• Championed and launched wellness program to stem escalating costs of the company’s self-funded health care insurance
• Developed and introduced comprehensive incentive program rewarding employees for making healthier lifestyle choices
• Encouraged staffs to become professionally certified, resulting in 100% certification within two-year period
• Built business case for transition to singular HRMS across enterprise, authored RFP for HRMS vendor candidates and led project through implementation
SOUTHWEST HOUSING MANAGEMENT, Dallas, Texas
Vice President, Human Resources 2002-2005
Responsible for directing all of the people functions of the corporation in accordance with policies and practices, in charge of the strategic human resource planning to provide the company with the best people talent available
• Led change management and process improvement plans for post-acquisition of properties to Southwest Housing Management’s apartment complex portfolio
• Introduced human resources strategic planning, internalized recruitment process, and initiated industry specific competency development
• Oversaw development of policies/programs for effective management of people resources
• Continually assessed competitiveness of programs/practices against relevant comparable companies in operating markets
• Initiated and led internalization of human resources function from PEO in less than one year and delivered cost savings in excess of $250,000 per year.
ADDITIONAL EXPERIENCE
ENDURACARE, Dallas, Texas, Vice President, Human Resources 2000-2001
Created human resources organization for a multi-state healthcare start-up
EDUCATION
Concordia University Mequon, Wisconsin MA Managerial Communication/Human Resource Management
Gannon University Erie, Pennsylvania BSW Social Work
CERTIFICATIONS
Associate Certified Coach (pending ICF approval) 2012
Certified Labor Relations Leader 2009
Senior Professional Human Resource Management Certification 2006
PROFESSIONAL DEVELOPMENT
Ken Blanchard Company - Situational Leadership II 2012
University of Texas (at Dallas) – Executive Coaching 2011
TMI - Six Levels of Leadership Certification 2010
TMI – Extended DISC Certification 2010
University of Michigan – School of Labor and Industrial Labor Relations 2009
University of North Carolina – Human Resources Executive Education 2008
AFFILIATIONS
International Coach Federation
Raleigh-Wake Human Resources Management Association
Society for Human Resource Management
Who’s Who – American Professional Business Women