RACHEL E. RODRIGUEZ
Cell 281-***-****
E Mail ********.***@*****.***
OBJECTIVE:
Accomplished and integrity driven individual offering over 10 years of successful Management experience.
Known for my innovation and problem resolution skills. Recognized as a conscientious leader capable of making
difficult decisions with a strong commitment toward excellence. Proven ability to complete challenging assignments
under pressure while staying positive, energetic, and resourceful.
SKILLS:
Proficient in Windows 2000/2003/XP/Vista Business and 7 8 Pro, Microsoft Word, Publisher, PowerPoint, Excel,
Adobe Acrobat, ProCare and SchoolLeader, Symitar and Akcelerant (network management software for credit
unions) and knowledgeable of FDCPA guidelines.
EXPERIENCE:
02/2012 Present various temp agencies throughout Houston and surrounding areas
09/2008 02/2012 BCA
Senior Documentation and Legal Support
Effectively collect and manage Credit Union MasterCard accounts, reducing debt by approximately $100,000 per
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month
Reducing 60 90 day delinquent auto, mortgage and personal loans by an estimated $3,000,000 per month
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Providing National Credit Reporting Codes for all applicable loans
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Receiving new and updating existing Chapter 7 and 13 Bankruptcy cases; filing necessary documentation with
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Bankruptcy Courts and attorneys to ensure minimal financial loss on accounts needing reaffirmation or proof of claim
Creating and tracking repossession orders for delinquent vehicle accounts and delinquent loans having cross collateral
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for the purpose of prompting payment for arrearages
Preparing documents for company attorney once account has gone into legal status for non payment as well as
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maintaining constant communication with attorney until a resolution is established
08/2007 08/2008 Self Employed Collection Specialist (Contractor for Maritime Transfer)
• Oversaw all billing and collections for company
• Reduced $400,000 in outstanding, revolving, accounts receivable to zero in less than one year
07/2005 4/2007 Kids R Kids Twin Oaks Richmond, TX
Director
Managed no less than 35 employees in addition to their weekly schedules
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Reviewed each employees timecard bi monthly for accuracy and submitted to ADP for payroll
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Managed Accounts Receivable, balanced accounts in SchoolLeader, posted weekly tuition billing (which included,
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but was not limited to, NCI online attendance tracking), responsible for collections on unpaid tuition accounts and
furnish year end statements to over 200 families.
Designed and updated student enrollment spreadsheets
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Created, managed and updated files in family tracking/accounting software as well as all hard files for students
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Responsible for preparing weekly Student Enrollment, Student Tuition Fee Schedules and A/R Reports for owner.
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Completed weekly owner's report regarding tuition, enrollment and franchise taxes
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Organized school events, festivals, fundraisers, etc.
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Maintained parent handbook according to state regulations
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01/2003 05/2005 The Learning Center Katy, TX
Office Manager
Prepared and approved vouchers for accounts payable, monthly/bi monthly billing and accounts receivable,
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bank deposits, balance and provided bi monthly deposit reports and furnish year end statements to over
250 families.
Created, managed and updated files in family tracking/accounting software as well as all hard files
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for students.
Created monthly school activity calendars, lunch and snack menus
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Managed schedules for 32 employees and employee files
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02/1998 12/2002 BAR Investigations, Inc. Sugar Land, TX
Executive Assistant to Owner
Responsible for new accounts/assignments and advertising
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Scheduled appointments for the President of the company and investigators
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Prepared and reviewed all correspondence
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Managed accounts payable/receivable, billing, collections, bank deposits and company account balancing
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Bookkeeping and monthly sales tax preparation
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Performed case research; criminal and civil record searches; property records searches, data entry and transcription of
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audiotapes
Created, managed and updated alphanumeric case files
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Received and redirected incoming calls and spoke with clients on a daily basis
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1997 1998 Employment Verification of Texas (Sister company to BAR Investigations) Missouri City, TX
Administrative Assistant
Conducted pre employment background inquiries, verification of employment and education.
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Courthouse records searches, data entry and filing
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Responsible for monthly billing
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EDUCATION
2002, University of Houston Houston, TX
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Small Business Course
2001, University of Houston Houston, TX
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12 week Small Business Course
• 1985 1989 Conroe High School Conroe, TX
References provided upon request