JASON R. ARCA

Phone: 818-***-****

Email: hbfzy8@r.postjobfree.com

Los Angeles, CA

SUMMARY STATEMENT

Process/QA engineer with 10 years of working experience in the medical/dental device industry, plus 2 years management experience in my own start-up company. Proficient in all major quality systems, statistical analysis, six sigma, and lean manufacturing. Seeking quality, validation, or industrial engineering positions with opportunities for professional growth.

TECHNICAL SKILLS

* Six Sigma Lean

* Validation Procedures

* IQ, OQ, PQ

* ISO 9001, ISO 14001

* GMP

* MiniTab

* MS Office Professional

* Windows 7 & Mac OS X

* Presentation Skills

* Project Management

* Data Analysis & Statistics, SPC, DOE

* FMEA

* Clinical Trials & Customer Evaluations

PROFESSIONAL EXPERIENCE

Body Fuel / Fit University (Tanning Salon, Fitness Shop, & Online Sales)

Project and Operations Manager, February 2009 - July 2012

* Designed store floor plan and oversaw construction. Purchased and installed tanning and restaurant equipment, computer system, and retail fixtures.

* Negotiated pricing and terms with various product and equipment vendors and service contractors.

* Recruited, trained, and coordinated 5 store personnel

* Set up e-commerce website with automated ordering to run with minimal management and involvement

3M Unitek Orthodontics Manufacturing

Advanced Process Engineer, November 1998 - November 2008

* Developed new manufacturing and QA processes. Purchased, installed, and validated related equipment. Wrote Quality Test Procedures for in-house and incoming materials.

* Established and executed necessary measures for rework procedures, complaint handling, incoming inspection, and audit inspections.

* Provided process engineering support for many different product lines from plastics to metals; and various processes including assembly, machining, extrusion, molding, heat treating, and packaging and labeling.

* Implemented programs to increase productivity, decrease cost, and improve quality and service. Conduct capacity and cost analyses, author and modify product and process documents, and lead operator training.

* Managed cross-functional teams that included sourcing, sales, marketing, regulatory, and R&D.

* Worked with sister companies, outside vendors, contractors, and customers to improve product quality and customer service.

ACHIEVEMENTS

* Implemented automated in-process QA system that improved accuracy (reducing Gage R&R from 200% to 10%), eliminating destructive final inspection tests.

* Created COPQ (Cost of Poor Quality) data collection and analysis tool for plant-wide use.

* Implemented lean principles to reduce downtime by 50% and direct labor cost by $100K annually for wire products. Conducted work elements analyses, created Visual Management system, and optimized equipment layout and process flow.

* Achieved the highest quality, productivity, cost reduction, and customer service improvements for my product lines 3 years in a row (2005 ñ 2007)

* Developed a new brazing process that eliminated the top customer complaint of product corrosion, and received the 3M Corporate Quality Achievement Award.

* Improved customer service in the custom bracket assembly department by creating and improving computer and verbal communications between the sales order department, material planners, internal suppliers, and the production department.

* Corrected software system errors and user errors that affected 25% of all orders. Aligned manufacturing service metric to delivery performance perception and expectations by performing customer surveys.

EDUCATION

University of California Riverside, Bourns College of Engineering

Bachelor of Science, Mechanical Engineering, 1998

* Cum Laude

* Dean's List (multiple times)

* University Honors Program

INTERESTS & MEMBERSHIPS

* American Society of Mechanical Engineers

* Golden Key Honor Society

* Various LinkedIn Groups

* Web Design and Web 2.0

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