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Customer Service Manager

Location:
Phoenix, AZ, 85045
Posted:
November 08, 2012

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Resume:

KAITLIN GRIGGS

***** *. **** **, *******, AZ, ***45

(480) 217 - 9114

hba18l@r.postjobfree.com

JOB OBJECTIVE: Nanny

SUMMARY OF QUALIFICATIONS:

• Over 7 years of experience in positions involving child care and teaching positions

• Success in motivating others and establishing strong communication through leadership and team management

• Reputation for achieving goals using a professional yet personal approach

EDUCATION:

UNIVERSITY OF PHOENIX

• B.A. with a focus in Human Resource Management completion in July 2013

• B.A. with a focus in Business Administration completion in July 2013

• A.A. with a focus in Business accomplished on December 2011

RELEVANT EXPERIENCE:

TEACHING EXPERIENCE

• Lead Teacher

• Ran classroom management

• Responsible for knowledge of state law

• Created and followed age appropriate curriculum

• Experience with ages ranging from infants to 12yrs

LEADERSHIP / SUPERVISION

• Oversaw staff management

• Accomplished goal setting to achieve desired results

• Prioritized team skills

• Facilitated conflict resolution

CUSTOMER SERVICE

• Developed client relations

• Ran account management

HUMAN RESOURCES

• Motivated employee trainer

• Expanded employee relations

• Created effective communication internally and externally

ADMINISTRATION

• Created organization systems

• Executed coordination processes

• Fulfilled correspondence / Reporting requirements

WORK HISTORY:

2011 2012 Lead Teacher Tots Unlimited Preschool, Tempe, AZ

2011 Front Desk Assistant Coho Ocean Front Lodge, Lincoln City, OR

2009 2011 Lead Teacher Tots Unlimited Preschool, Tempe, AZ

2006 2009 Floor Manager/Bartender Shenanigans Bar & Grill, Phoenix, AZ

2005 – 2006 Assistant Manager Noodles & Co., Zionsville, IN



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