Sales Manager

Jean François Baltas

Cell: 510-***-****

@mail : **.******@*****.***

San Jose, CA

Career goals

My aim is to contribute to the company objectives threw my experience and knowledge in the sales,

marketing, technical or administrative fields.

Experience

Commercial Agent – Charme & Traditions – Oct. 2011 - Jan. 2012 - Athens Greece.

• Touristic accommodation promotion. European’s website of luxurious and traditional

accommodations.

• In charge for Greece to promote the website, sold annual subscriptions, managed customer

portfolio and prospected for new customers. Portfolio of 5000 Hotels

• Created the accommodation site by inserting data and pictures. Translated texts.

Apple computer expert agent – Teleperformance Greece – Oct. 2010 - Sept. 2011 - Athens Greece

• Apple computer hotline. Apple care Technical department.

• Solved by phone customers' technical issues ( hardware, Apple software and OS 10.7)

• Sold Apple Care contracts and Apple products – Top best agent (among 60 others) many times in

a year with a CSI > 95%.

• 1 month training on Apple products and particularly computers and networks.

Area Sales Manager - Ford Motor Company – Nov. 2001- Jul. 2010 - Southeastern region of

France, Languedoc-Roussillon then Bouches-du-Rhone - Montpellier & Marseille.

Sales department. Regional offices in Bordeaux and Lyon - Work from home position (80% travel).

• Set up manufacturer’s marketing policies within dealerships (up to 32 Dealership & sites).

• Negotiated and sold new automotive production (12000/18000 new vehicles/year, personal and

light trucks).

• Area market share had been always higher than country ( > 5% and 0.4 to 1.5 pts > France).

Always been top 5 in France.

• Increased CSI from less than 60 to over 80 % in many dealerships.

• Trained sales teams and developed incentives (up to 90 salesmen).

• Organized and followed dealerships' new sites and car launching events (1 to 3 per year).

• Participated every two years at the Paris Motorshow as Ford sales team member.

• Participated at every European car launch as French facilitator.

• Dealership financial risk analysis. Increased number of our regional brand representation sites.

Sales Promotion Coordinator - Ford Motor Company France - May.1999 - Oct. 2001 – Paris France.

• Marketing Department (10% travel).

• Coordinated Ford's stand at the 2000 Paris Motor Show (budget: 1.5 million Euros).

• Coordinated European new car launch for France: Fiesta (Bordeaux, France), Transit (Seville,

Spain) and Mondeo (Sardinia, Italy).

• Created and coordinated dealership onsite publicity (posters, stickers,

• Organized various national dealer conventions, sales challenges and trips.

Credit Zone Manager - Ford Credit Europe France- Oct. 1996 - Apr.1999 – South of Paris area and then

center of France area.

• Sales Credit department Paris - Work from home position (90% travel)

• Promoted and sold Ford financial solutions.

• Trained dealership salesmen to sell our finance and insurance products.

• Established sales incentives.

• Prospected short term rental customers (independent as Hertz agencies) to promote our long term

contract.

• Launched, promoted and trained to sell the "Idee Ford" product: leasing for individuals.

• Up to 2500 contracts/year - Market share always higher than country (>20 % of financed cars vs

cars sold)

Financial Analyst - Ford Lease - Ford Credit Europe France - Nov. 1994 - Sept. 1996 - Paris France .

• Opening/launch of the new Ford Lease department. Ford Car Leasing for professionals.

• Actively participated in the creation of all quotations and risk analysis tools.

• Managed quotation employees (up to 3 persons).

• Investigated and analyzed, accounts, bank and credit history of future customers to create leasing

credit lines.

• I have created more than 1000 credit lines for more than 3000 cars at the end of my mission.

Commercial Director’s Assistant - Ford Credit Europe France - Jul.1993 - Oct. 1994 – Paris France.

• Assistant of the Ford Credit Europe sales manager.

• Managed and created sales and performance dashboards

• Managed and organized sales team events and incentives.

• Created excel macros and spreadsheets to automate editing and printing invoices for long term

rental customers.

Junior accountant - Ford Credit Europe France - Nov. 1991 - Jun. 1993 – Paris France.

• Client account management. Reconciliation of accounts receivable. Accounting entries.

• Resolution of the accounting differences of 'Red Carpet Leasing' contracts.

EDUCATION & TRAINING

• Bachelor of Business Administration and Human resources (1990) - University Paris XIII –

France.

• Baccalaureate of Accounting (1987) – High School La Courneuve - France.

• Training: Business Negotiation (Ford) – Speaking in public (Ford) – Financial Analysis (Ford) –

Dealership Management (Ford) - English TOEIC - Apple Computer (Apple Care Training).

• Comfortable with computer technology, internet, social networks and Microsoft software.

• Languages: French (mother tongue), English and Greek (fluent).

Permanent resident card obtained.

Contact this candidate