Customer Service Rep
Resume:
Danielle Christopher
Grand Prairie Tx,75052
****************@*****.***
Objective:
To obtain a position, that allows me to perform and my highest potential, and connect with people using my social and interpersonal skills.
Summary of qualifications:
Dynamic leadership and customer service skills
Great at managing multiple tasks
Able to work independently or in a group
Technical skills:
Able to operate ten key by touch
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Access
Education:
Tarrant County College 3.8 GPA
South Grand Prairie High School 3.5 GPA
Experience:
Capital One Bank January 2012- current
General Consumer Service Representative
- Answer all Customer Inquires
- Transfer funds
- Provide Account Maintenance
- Account balancing
Inbound ERS receive Associate
AAA- Irving, TX May 2011- February 2012
-Receive calls from member in need of emergency road side assistance, and place service order
-Assist member with various membership inquiries
- Collect and Process Membership payments
Sears-Arlington, TX October 2007 –June 2011
-Handled customer cash and credit transactions.
-Conducted Diamond audits, as well as Diamond appraisals.
- Conducted inventory on all jewelry products, Balanced inventory.
-Worked at customer service desk handling exchanges and returns
Inbound Customer Service Rep. January 2007- September 2007
ACS- Irving, TX
-Input cell phones and customer information in the computer.
-Reviewed complaints concerning billing and service rendered.
-Filled out phone plans, determined charge for service requested, prepared change of address records and invoice records.
References:
Bessie Lewis
Supervisor
Angela Smith
Contact this candidate