Johnny Clark
Houston, Texas *****
gydbqz@r.postjobfree.com
Objective:
To obtain an operations/general management position utilizing proven problem solving, analytical, organizational, planning, and leadership skills.
Work Experience
Branch Manager
08/11 – Present Allied Cash Advance, Spring TX.
Salary $15.50/hr
• Increased customer base by over 50% in one month
• Decreased bad debt by 45% in two months
• Enhanced customer experience by using proven customer service principles
• Implemented guidelines on the store level for better operational standards
• Continuously meet and exceed company standards
• Underwriting and processing loans in accordance with federal, state and local laws
• Maintain a strong checks and balance program to ensure proper file maintenance
• Plan and mange all marketing and collection efforts
• Adhere to a strong mentoring program to elevate the chance of success for future managers
• Conduct store audits
• Responsible for scheduling and store staffing
• Ensuring that all asset protections and safety rules are in place and followed
Customer Account Manager
12/10 - 08/11 Homesmart, Houston, TX.
Salary $12/hr
• Acquisition and retention of customers
• Supervision of manager trainees
• Delivery and collection of merchandise utilizing box truck
• Responsible for renewal payment process
• Customer counselor
• Supervise, develop and schedule the activities of Accounts Advisers
• Reviewing and closing of lease agreements
• Receiving merchandise versus manifest
• Writing and balancing daily bank deposits
• Store opening and closing procedures
• Weekly inventory counts
• Monitoring the loading of delivery trucks to ensure proper delivery
• Auditing of drivers route paperwork
Supervisor
03/10 – 12/10 Gulfstar, Houston, TX.
Salary $16/hr
• Hydroblasting of various refinery equipment
• Training of new employees
• Project management
• Customer relations
• Supervision of staff
• Transporting of equipment and crew to work sites
• NCCER Certified
• Chemical Cleaning
• Ice Blasting
• Turnaround Management
• Tank Cleaning
• Vacuum Truck Work
• Forklift Operator
• Preparing and submitting work tickets to customer
• Field Audits
• General warehouse duties
• Hole Watch
• Bottle Watch
• Fire Watch
Receiving Team Leader (Part-Time)
03//10 – 03/10 –US Toy, Houston, TX.
Salary $9.50/hr
• Receiving of store merchandise
• Customer Service
• Warehouse manager
• Preparing received product for stocking
• Visual Merchandising
• Inventory control
• Reconciliation of shipping orders
Operations Manager
01/06 – 03/10 DeBusk Industrial Services Company, La Porte, TX.
Salary $58300
• Arose to management in less than six months
• Hydroblasting
• Safety Coordinator
• Managing a staff of 100 employees
• Overseeing D.O.T. Compliance
• Forklift Operator
• Effective communication and problem resolution with clients and vendors
• Extensive site and safety orientations for the petrochemical industry
• Manage staff, preparing work schedules and assigning specific duties
• P&L and budget management
• Field Audits
• Field Supervision
• Determine staffing requirements, and interview, hire, and train new employees, or oversee those personnel processes
• Negotiate competitive pricing of equipment to be purchased for the company
• Put program in place to control inventory of protective and field equipment
• Coordinate between branches for staffing or equipment needs
• Tank,Exchanger,Reactor, and Rail-car cleaning
• Warehouse management
• Hole Watch
• Bottle Watch
• Fire Watch
District Manager
09/00 - 01/06 Americash, Memphis, Tn.
Salary $36,000
• Revived four offices by decreasing delinquent accounts by 98% and increasing profits by over 100%
• Hired, managed, and trained a staff of twenty
• Bookkeeping
• Loan Originating
• Skip Tracing utilizing Tele Track
• Multi-Store Management
• Collections
• Auditing of store operations and procedures
• Establish and maintain relationships with customers and provide assistance with problems these customers may encounter
• Examine, evaluate, and process loan applications
• Plan, direct, and coordinate the activities of staff
• Oversee the flow cash and financial instruments
• Network within communities to find and attract new business
• Review collection reports to determine the status of collections and the amounts of outstanding balances
Recycling Operator
04/99-09/00 City Of Cuero Cuero, TX
Salary $8/hr
• Collect raw materials such as metals,wood,steel,cardboard, and oil
• Measure and weigh incoming raw materials and take appropriate fees according to loads
• Bank Deposits
• Daily operations of city landfill
• Backhoe Operator
• Forklift Operator
• Baling of cardboard
• Coordinating of pick ups for materials
• Processing of daily reports
Class C Operator
04/97-04/99 Bayshore Industrial LaPorte, TX.
Salary $12/hr
• Production of K-Resin pellets in the carbon black unit
• Transfer of finished product from silos to trains using transfer cables
• Packaging and weighing product for shipping
• Taking samples of product to lab
• Clearing die of clogged plastic
• Feeding of raw materials into hopper, mechanically and physically
• Controlling machine operations through the control board
• General maintenance and cleaning of silos and warehouse
• Stocking of finished product and supplies utilizing forklift
• Loading and unloading of materials from transporting trucks utilizing forklift
• General warehouse work
Field Technician/Supervisor
12/95-04/97 Hydrochem Pasadena, TX.
Salary $7.50/hr
• Hydroblasting
• Weekly "Zapped" awards winner for safety
• Training of new employees
• Supervision of staff
• Processing of work tickets
• Member of the environmental team
• Tank Cleaning
• Forklift Operator
• Hole watch duties
• Fire watch duties
• Bottle watch duties
Education
1/1994 - 4/1995 Kansas City Kansas Community College, Kansas City, Kansas
Some College Coursework Completed