Medical Assistant Customer Service

Marie A. Smith

**** ******* ******

Crossroads, Texas 76227

214-***-**** | *************@*****.***

Summary

Devoted Medical Assistant possessing twenty years of progressive healthcare

experience with customer service and front office operation is seeking a

rewarding position with a reputable company, offering a constructive

workplace with healthcare professionals.

Skills Summary

. Patient Exams

. Vital Signs

. Laboratory Testing

. Computer Savvy

. Scheduling

. ICD-9 &CPT Coding

. Medical Charting

. Surgical Procedures

. Medical Terminology

Professional Experience

MEDICAL CLINIC OF NORTH TEXAS, PA, North Richland Hills, Texas

2012-2012

Medical Assistant

. Measure and record vital signs

. Record patients medical history, health maintenance, and chief

complaint

. Perform phlebotomy, injections, immunizations, and other specimen

collections

Timothy C. pringle md pa, Carrollton, Texas 2010-2012

Front Office/Medical Assistant

. Managed patient care before and after surgery including referrals to home

health, durable medical equipment (DME) companies and referring

physicians, scheduled 10-15 patients per week for OR hospital procedures

and Angio-suites.

. First-assist during in-office procedures including sclerotherapy and

endovascular laser ablations.

. Completed intake, discharge and care for 20-25 patients per week during

visits including wound assessments, suture/staple removal and arterial

testing.

MedicalEdge Healthcare group, Dallas, Texas 2008-2010

Front Office/Medical Assistant

. Managed and leader of startup of entire cardiology practice including

payroll, hiring/firing, interviewing.

. Marketing duties including designing flyers, power point presentations

perform body composition, sit and reach testing, biometric screenings on

participants while attending health fairs/seminars.

. Front office assistant duties including check-in/check-out patients with

collection of money, verify and preauthorize insurance, file, fax, copy

medical document/records, surgery scheduling and billing.

Marie A. Smith

Page Two

HCA Shared services, Irving, Texas 2006- 2008

Document Imaging Team Lead

. Managed and maintained the imaging process and programs for 5+ HCA

hospitals

. Produced daily status reports and reconciled variances on scanned charts

. Facilitated and coordinated staff education and training to 15+ staff

members

. Assisted with payroll timekeeping and reporting

. Communicated with staff regarding updates, resolving issues, and set

goals

Medical center of Lewisville, Lewisville, Texas 2000- 2006

Discharge Analyst/Health Information Management (HIM)

. Retrieved, managed, and analyzed 10,000+ patient medical records

. Assisted with medical record discharge to 50-100+ weekly

. Provided effective communication with 6-10 outside vendors and

departments to resolve missing documentations

. Participated in department process improvement initiatives

. Provided training to 20-30 new hired analysts

Education

Platt College, Dallas, Texas, 2008

Diploma in Medical Assisting and Phlebotomy

National Education Center, Fort Worth, Texas, 1990

Medical Assistant Certification

R.L. Turner High School, Carrollton, Texas, 1987

High School Diploma

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