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Customer Service Manager

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Country: United States
State: Texas
City: Arlington
ZIP: 76017
Salary: $11.00
Posted date: 5/22/2012   all resumes
Contact Info: ******@*******.***
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Resume Text:

Karishna Gooden

**** * ****** **** **
Arlington, Texas 76017
Mobile Phone: (254) ***-****

Work Experience

Sales Associate
March 2012 – Present
Batteries Plus | Arlington, TX

Suggest and sell products, install batteries.

Head Cashier / Front End Supervisor
January 2010 - December 2011
Home Depot | Arlington, TX

Managed the operation of the front end including: Cashiers, Service Desk, Rental Center and Pro Contractors Desk. Financial management. Managed a team of six Head Cashiers; teaching, coaching and training. Handled escalated customer issues, associates, schedules and training. My leadership and multitasking skills were effective and helped me manage the team effectively in order to put customers first.

Customer Service Desk / Expediter
January 2008 - January 2010
Cashier / Kitchen and Bath Designer
March 2006 - January 2008
Home Depot | Waco, TX

Managed records, use of computer programs, face to face and over the phone customer service. Mediator between installers/vendors and customers. Expediting problems and orders. Creating new and remodeled kitchens and baths. Supplying ideas, suggestions and graphic designs.

Cashier and Ticket Booth
May 2005 - April 2006
Dr. Pepper Museum | Waco, TX
Entertainment Venues and Theaters

Customer relations, stocking and cash handling.

January 2002 - December 2005
McDonald’s Resturaunt | Waco, TX
Restaurant/Food Services

Customer Service; cash handling.

Microsoft Word - Expert
Internet/filing - Expert
Customer Service - Expert

Languages - English


Chris Cox
Red C Entertainment
(602) ***-****

Nathan Ross
(682) ***-****

Cindy Hines
Department Supervisor Home Depot
(817) ***-****

Daniel Dawson
Assistant Manager Home Depot
(254) ***-****

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