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Manager Customer Service

Location:
Fairview, MI, 48621
Posted:
April 21, 2012

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Resume:

Summary

Highlights

Accomplishments

Experience

Lynne Seeger

**** ***** **** *****

Fairview, MI 48621

Phone: 989-***-****

gvx0j4@r.postjobfree.com

Professional Accountant and Bookkeeper with 30 years of experience with accounts receivable,

accounts payable, payroll, and financial reporting. Also office manager experienced dealing with

customers and the public in a variety of settings.

• Experience in Quickbooks

• Experienced in Microsoft Office Suite

Experienced in Thomson Reuters software

including Creative Solutions, Client

Bookkeeping Solutions, Fixed Assets and

Ultra Tax

Accounting Skills

Operated computers programmed with accounting software to record, store, and analyze

information.

General Ledger Accounts

Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts

payable, accrued expenses and line of credit transactions

Customer Service

Consistently received positive feedback from customers and created repeat business by

developing long-term relationships with customers.

• Handled complaints, maintaining a positive dining experience for all rest

Client Interface

• Managed accounting close, accounts payable, and financial reporting for multiple clients.

• Monetary Transactions

• Handled cash, check, credit and automatic debit card transactions with 100% accuracy.

Robertson & Carpenter, CPA's, P.C. July 2001 to Current

Accountant/Office Manager

Mio, Michigan

Managed accounting close, accounts payable, and financial reporting for multiple clients.

Prepared accurate financial statements at end of the month or quarter. Performed debit, credit and total

accounts on computer spreadsheets/databases, using specialized accounting software.

Maintained confidential information, such as pay rates, bonus targets and pay grades.

Accessed computerized financial information to answer questions related to specific accounts.

Calculated, prepared, and issued bills, invoices and account statements

according to established procedures

Receive payments, prepared bank deposits, and maintained accounts receivable

Complied with federal, state and company policies, procedures and regulations.

Communicated with customers, employees and other individuals to answer questions and explain

information.

AuSable Valley Nursing Home April 1979 to July 2001

Office Manager/Medical Billings/Human Resources

Education

Associations

Fairview, Michigan

Managed employee payroll and benefits program and filed quarterly payroll tax forms .

Communicated with customers, employees and other individuals to answer questions and explain

information.

Calculated, prepared, and issued bills, invoices and account statements according to established

procedures. Prepared insurance bills and tracked payments for Medicare, Medicaid and private

insurance companies.

Maintained closed medical records, including discharge medical coding, obtaining signatures where

needed.

Complied with federal, state and company policies, procedures and regulations.

Accessed computerized financial information to answer questions related to specific accounts.

Performed heavy bank reconciliations and cash flow statements.

Cleary College

Business

Certificate

Ypsilanti, Michigan, United State

• Leader, Junior High Bible Study Group, ten years

• Leader, Grief Support Group, three years

• Treasurer, Praxis Church, three years



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