Paul Joseph Bolduc

Oakland, CA ***** 415-***-****

Email: gvesn4@r.postjobfree.com

Achievements in managing and implementing IT projects to meet and exceed corporate objectives.

Extensive experience in developing and maintaining relationships with key business units, Third Party Software providers, Vendors and IT support groups. Exceptional coaching, mentoring and leadership skills and proven ability to lead diverse teams towards the achievement challenging goals. Skilled at facilitating stakeholder project meetings, proactively identifying and mitigating risks and issues, monitoring and controlling action items, providing project status and escalation to stakeholder management. Managed and implemented a corporate Enterprise Content Management System utilized by multiple areas ie: Corporate Legal, Risk Management, Accounting, Advertising, Audit, tax, Fuel and Energy, Trucking, Security, Pharmacy, Information Technology, Real Estate, Construction, Human Resources, Consumer Affairs.

Program Management Operations/Technology Support Methodology

Project Management Problem Resolution Business Process Modeling

Business Analyst Coaching/Mentoring/Developing Planning

Systems Analyst Presentation and Facilitation Skills Marketing

Business Relations Training and Supervision Business Optimization

- Managed large applications software development teams (Direct reports in US, Canada and Manila)

- Managed infrastructure projects (Direct reports Architects, Developers, Business Analysts, Infrastructure and Engineering)

- Own the budget responsibility for projects ( 2mm annually)

- Partnered with business stakeholders and executives to determine scope, budget and timelines of solutions

- Delivered project successes as a result oriented manager of people, process and tools

- Built project teams by recruiting, interviewing and retaining employees, domestic contractors and offshore

Project Success

- Certificates of Insurance and Contracts

o Managed a project to create an Infrastructure for Risk Management

to provide an Electronic Imaging and Document Management system

for the collection of Contracts, Certificates of Insurance and check

against pre- set requirements for compliance. The system rejected non- compliant Certificates and sent out yearly renewal notices to vendors. All related vendor information is now stored in this Content Management system for easy retrieval and

Vendor management for over 50,000 Vendors. Cost savings to the company was 1.4 million dollars in the first year .

- Human Resources Employee Files

o Managed a project to provide a solution for Human Resources to manage over 200,000 employees paper files across divisions throughout North America. Created a Centralized imaging location for New Hire Packets and a process for one off daily type Human Resources files. The system created houses over 1 million employee file documents.

- Real Estate Law Legal Files

o Managed project for the Real Estate Legal Department to Manage several billions of dollars worth of properties for Retail Stores, Warehouses, Distribution Centers, Plants and Backstage offices across North America. Real Estate, Construction and Design had

a need to manager property files current and historical. Files were all paper files and were housed in the corporate office in California. If anything was to happen to the office due to fire or earthquake over 50 years worth of legal information would have been destroyed. The project consisted of a business process review to streamline process and cut cost measures that created a cost savings in job functions in the Real Estate department with a 20% increase in job performance for over 100 employees including Attorney’s.

- System Consolidation and Socialization

o Consolidation and Centralization of multiple of divisions applications and systems onto single application platforms for Accounting, Human Resources and Merchandising processing.

Role provided:

Subject Matter expert for production systems

Support for Business critical system reports

Follow-up and problem resolution for any production report issues

Training for key business users in the use of tools to review/print on-line reports, on demand (Infopac/View Direct/DDR/DDRI)

Provided education and training materials for division business users on the key elements of the data related to the conversion and their new business applications.

Education on the production ad-hoc query tool – IBM Query Management Facility (QMF). This enabled business users to do ad-hoc analysis and identify any data issues related to the conversion, or to support any questions they needed questions to.

Creation of ad-hoc reports to support the transition of the conversion.

Support and Mentoring of the divisional business users in both understanding the information and transitioning to their new applications and tools.

Support, Education, Reporting for Enterprise Data Warehouse (Teradata) using Teradata SQL tools.

Department’s supported:

Consumer Demand, Corporate Brands, Procurement, Pricing, All Warehousing and Distribution facilities and business areas, Independent Sales, Manufacturing plants, Accounting, Human Resources, Information Technology.

Project Experience

- Managed implementation of Workforce Management project, conducted UAT, Acted as a liaison between Business unit sponsors, IT Support and Third party software provider. Documented and prioritized issues and enhancement requests from corporate units, including Retail Operations, Industrial Engineering and Human Resources Development.

- Devised solution for pricing scenarios scrolling registers during Electronic Store Label pilot which was approved and adopted as a standard business practice.

- Facilitated Canada Corporate consolidation of offices, setting up central computer center setting up 400+ users on mainframe, actualized office communication systems and documented processes.

Application Proficiencies:

RUP Methodologies (Rational Unified Process), Queryman, Microstrategy, Sharepoint, Crystal Reports, VTSO, QMF, Teradata, Visual Basic, Kofax, DOS, Windows, CICS, JCL

References:

Judy Gallagher: LifeCycle Manager and Information Center Manager, Safeway Inc Mobile 209-***-****

Jennifer Nachriner: Portfolio Manager, Robert Half 925-***-****

Vinod Vishwan: Finance Analyst NetApp 415-***-****

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