Customer Service Sales
Resume:
Jessica Bell
OBJECTIVE
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Seeking a sales person and customer service position in a dynamic organization where I may put my all interpersonal and customer service skills efficiently with a sound experience in the sales field.
QUALIFICATIONS
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• Over 5 years of experience working in the retail field, Excellent customer service skills and comfortable with handling complaints and concerns.
SKILLS AND ABILITIES
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Customer Relations
• Resolved customer satisfaction issues and problems quickly and effectively
• Provided a high degree of customer services in a fast speed and retail environment
• Handle cash, credit, and check transactions accurately
Retail Salesperson
• Giving full attention to what other people are saying, taking time to understand the points being made
• Ability to close sales and meet goal.
• Quickly learn about products and effectively answer customer questions
EMPLOYMENT HISTORY
Accessory Specialist, 11/2010 - 03/2011
Charlotte Russe, Novi, MI
Accessory Specialist- Supervised the unloading of accessories making sure that items were handled with care, non- damaged, Monitored inventory paperwork. Sale Associate- Responsible of major activities in a particular store. Making sure that the customers are feeling comfortable. Assisting the customers in the right direction of the merchandise that suits their needs.
Cashier, 10/08 - 04/09 Target, Bloomfield, MI
Customer service- Provided excellent relations with customers, customer concerns and complaints. Ability to answer questions. Cashier- Providing fast and friendly services to customers, enter codes and scan merchandise, tender cash and bag the products.
Sales Associate, 01/08 - 06/08
Old Navy, Troy, MI
Sales Associate- Help locate items and to assist with completing a customers purchases. I was also assigned in educating customers about the benefits of the Old Navy Card. Greet and acknowledge the customers with a smile. Provide, prompt and courteous customer service which makes customers to come again and send the customers away happy and satisfied
HONORS AND ACTIVITIES
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Volunteered for children programs at Dunamis Outreach Ministries
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