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Customer Service Manager

Location:
Dania Beach, FL, 33324
Posted:
January 30, 2012

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Resume:

FLAVIO H. DE ANTONI

954-***-**** - **** Cleary Blvd #1203, Plantation, FL 33324 - grni2y@r.postjobfree.com

Seeking a position in a company where I can utilize my knowledge and experience in order to better serve customers, help the sales department operate efficiently, learn and grow in the company. ___________________________________________________________________________________________________________

PROFESSIONAL PROFILE

NEW CAPITAL REALTY Current

Realtor Associate

WORLD REALTY OF SOUTH FL 2010-2011

Realtor Associate

COLONNADE MANAGEMENT INC, Miami, FL 2008-2010

Maintenance Manager

• Assumes full responsibility for coordinating maintenance of all building permits and construction.

• Identifies potential tenants, evaluates need, and shows space as appropriate.

• Developed excellent customer relationships with vendors and tenants.

• Purchase new equipment.

• Assisted in implementing marketing strategies as directed by Property Manager.

• Additional extracurricular assignments as requested.

HARF INVESTMENT GROUP INC

2004-2008

Remodeling and construction

PEDRO FALCON ELECTRICAL CONTRACTORS

2001-2004

Electrician

KEY STRENGTH

• I am a motivated fast-learning individual that works under limited supervision.

• Able to train and oversee employees to the next level, including work planning, assignment and review and the training of staff in work procedures.

• Able to coordinate all types of property maintenance, development, and construction in multiple-building complex or commercial settings.

• Ability to communicate effectively, both orally and in writing

• Capable of easily picking up methods and processes for sales and customer service.

• Excellent ability to analyze and interpret the needs of customer and offer appropriate solutions.

• Ability to leverage the value and benefits of products and services in the sales area.

• Excellent project planning skills with knowledge of contract documents and specifications.

• Experience in the elaboration of proposals and quotations based on customer needs.

• Excellent ability to develop and maintain recordkeeping systems and procedures.

• Highly dependable, loyal and dedicated person and driven to succeed in any position.

• Knowledgeable in Microsoft Word and Excel.

• Bilingual (Spanish and English)

EDUCATION AND TRAINING

GOLD COAST SCHOOL

2004

Real Estate Associated

LINDSEY HOPKINS TECHNICAL EDUCATION CENTER

2002

Electrician

UTN REGIONAL BUENOS AIRES 1992

Chemist Engineer

ENET Nº 1 - OTTO KRAUSE 1986

Chemist technician

REFERENCES AVAILABLE UPON REQUEST



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