LARRY WILLIAMS

Manager, Trainer, Consultant and Author

619-***-****

gqpmzm@r.postjobfree.com

Objective: Position as a Parts Manager

Qualifications

*Thirty years experience in both parts and service, domestic and import

*Published author of parts management and inventory control articles

*Originated policies accepted by Mitsubishi at the national level

*Installed and operated both ADP and Reynolds & Reynolds computer systems, assisted ADP with inventory programming

Experience

*Inventory management skills deliver over 50% net profit on inventory investment

*Sales skills took one parts department sales from #79 to #4 in the nation in only 18 months

*Customer skills reward district #1 Customer Satisfaction Index rating

*Construction supervisor for Anaheim Lincoln-Mercury dealership

*Rebuilt parts departments for three different dealerships

*Trained two successful career parts managers

Personal Philosophies

*Good service gets and keeps customers

*The best measurement of success is when net profits and morale are high

*All departments must work together. . .communication is essential

*Keep it simple, accurate, and inexpensive

Personal Data

*Married 39 years with two grown sons

*In excellent health with no physical limitations

“Parts for Profit” series available at: http://www.autobodynews.com/content/distinctive-dealerships

http://www.dealermarketing.com/fixedops-/fixed-operations

Work History

2008 – Present

Freelance writer for Autobody News and Dealer Marketing Magazine

“Parts for Profit” series, a handbook for parts managers on wholesale marketing to independent body shops

2002 – 2008

Service Advisor – Henderson Chevrolet

Achieved #1 service department in district

1999 – 2002

Evening Parts Manager – Tobin Motors

Dell Computer Technician

1996 – 1999

Parts Department Consultant

Rebuilding parts departments in New Mexico and California

1993 – 1996

Parts Manager and Consultant

Charlon Motors – Ridgecrest, California

1987 – 1993

Parts Manager and Consultant for Mitsubishi Motors

Metropolitan Los Angles area (National recognition and awards)

1985 - 1987

Construction Supervisor and Parts Manager

Anaheim Lincoln-Mercury

REFERENCES

Jeremy Hayhurst, Editor and Publisher of Autobody News, 800-***-****

Tom Hodulik, Service Manager, Henderson Chevrolet, 702-***-****

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