Marshall E. Deixler Senior Applications Engineer

Audio Systems • Networking • Information Systems

Deliver Systems Performance & Profitability

Transform Productivity, Efficiency & Quality

Create Customer Delight & Lifelong Relationships

Award winning Senior Applications and Professional Services engineer steeped in physics theories with a proven track record in architecting, designing and delivering audio and networking solutions for internal clients and customers. Renown for a unique combination of skills including managing technical projects, network evaluation and remediation, database design and development, data mining and analysis, new product development and release.

• Strong facility for quickly comprehending and developing solutions for complex problems; leading empowered and accomplished teams, straight communication and engendering customer loyalty.

Electrical and Electronic troubleshooting

Cisco certified (CCNA)

Router configuration

IP routing and subnetting

Fiber transmission design

Network capacity analysis and management

Customer traffic analysis

VPN

Network security

Data Base Development

Equipment EF&I (engineer, furnish and install)

Business Process Analysis

Business Requirements Assessment

Cost estimating and tracking

Cost / revenue analysis

Data Structure Design and Modeling

Vendor Management

Notable ability to evaluate complex systems across multiple engineering disciplines to effectively remediate issues with velocity; Utilizing broad experience and knowledge of electrical, audio, systems, networking, and engineering design analyze deep stack systems for troubleshooting, performance improvement, and next generation architecture and design, delivering high client value and satisfaction.

Strong communication acumen; align diverse, orthogonally committed, executives and engineers. Manage large, multi-phase technical projects. Liaise with stakeholders – executive, engineering, IT, operations and vendors, develop service level agreements, create and embed structures for performance, optimize engineering and business processes.

Highly developed knowledge and practical experience with audio, electrical and other theories of physics; Motor and transformer theory, Ohm's law, Kirchhoff’s law, transistor theory, Inductance, capacitance and power factors, metrology, TCP/IP, dedicated telephone lines: dial up and voice up to multi gigabit Ethernet via fiber optics, SONET OC3/12/48 network design

PROFESSIONAL EXPERIENCE ___________________________________________________

Applications Engineer CLEAR-COM COMMUNICATIONS, Alameda, CA 2008 to 2009

Design, plan and deploy wired, wireless and IP based intercom system products. Troubleshoot, isolate and correct wired and wireless intercom system issues for customers. Perform on site commissioning, upgrades and user training of wired and wireless, mission critical intercom products for live and studio production communications. Demonstrate all products both in house for visiting customers and on site at customer’s location.

Representative results

o Author "V" series intercom panel sections of Eclipse Version 5.0 software migration manual; design professional services revenue stream, allow system upgrades on customer-defined schedule, reduce on-site client visits and associated costs

o In less than two days, successfully outfit the 4 story, 1,676 seat National Theater in Washington DC with a wireless Cellcom system for the dress rehearsal and subsequent Broadway production of West Side Story.

Data Products Manager ACQUIREWEB INC., Foster City, CA

2004 to 2008

Maintain and leverage a 95 million record sales and marketing database. Architect, extend and scale data processing scripts and other workflows to support triple digit growth workload reducing errors and expanding accountability. Design, develop and deploy an application critical marketing campaign results tracking database, enabling immediate response to all campaign queries. Enable ad hoc query performance with velocity. Author, review and maintain database and scripting overviews and detailed design documentation.

Representative results

o Alter customized SQL process to leverage a standard script template increasing productivity by up to 90%

o Transform campaign metrics from flat file, hard copy storage to a query driven database impacting productivity returning ~$615 per set of basic client queries, reducing cycle time from over 32 hours to less than five minutes

o Parallelize, streamline and create complex SQL scripts for processing enterprise-wide campaign data allowing for tripling of corporate revenues

Owner APPLIANCE MD, Alameda, CA

2001 to 2004

Senior Applications Engineer TERAWAVE COMMUNICATIONS, Hayward, CA

2001 to 2001

Design, develop and communicate pre-sales customer network designs and technical support to sales, distributors and customers in the U.S.A., Middle East, Asia, and Eastern Europe, including on site visits. Research, analyze and evaluate Requests for Proposals/Information/Quote. Create, develop and deliver technical RFQ proposals

Prepare, audit and remediate technical marketing collateral; block diagrams, network diagrams, Bills of Materials, and application notes. Consult with and successfully advocate for customers with R&D and Operations. Conduct internal and customer sales presentations and facilitate trade shows.

Representative results

o Sales and Head of Marketing remarked on the smooth and effortless technical RFP process

o Optimize sunk product costs and ROI by developing an international market for a newly obsolete product

Senior Engineer ATOMIC TANGERINE, Menlo Park, CA

2000 to 2001

As senior network architect for this SRI spinoff startup, consult with customers; research network requirements, design data and fiber optic network solutions and present plans to customers in clear, understandable terms.

Representative results

o Deliver a multi-department network for San Mateo County Police and the Sheriff's office providing all Officers with up to the minute information on suspects. Reduce communication time from days to < a minute.

Customer Service Engineer BRAINSTORM NETWORKS/RCN, San Mateo, CA

1999 to 2000

Provide 24 x 7 and Tier 3 customer support for broadband based Internet Service Provider. Resolve trouble reports. Call and email customers advising them of progress. Maintain core Cisco routers, UNIX based email, DNS and web servers and customer routers.

Senior Engineer - Project Management STERLING SOFTWARE/RAYTHEON, Mt. View, CA

1998 to 1999

As Project Manager for NASA’s National Research and Educational Network (NREN) fulfill R&D requirements by analyzing network utilization and bandwidth requirements for QOS (latency, jitter, etc). Design and implement a network research experiment while implementing primary researcher’s network. Analyze and prepare comprehensive report of experiment results.

Representative results

o Coordinate and present NASA’s NREN at Super Computing 1998

o Create prototype experiment plan for use in all subsequent NREN experiments

o Coordinate first peering arrangement between NASA NREN and Dept of Energy ESnet

Network Planner AEROTEK, Oakland, CA

1997 to 1998

Perform CLEC network traffic analysis and planning. Size and implement growth on DCS, SONET network and lease facilities. Specify and order construction or purchase of SONET based facilities.

Senior Engineer PACIFIC BELL, San Ramon, CA

1991 to 1997

Design custom, fiber-based client networks including SONET and DCS. Estimate cost, develop quote, forecast schedule and provide project management for proposals. Provide pre and post sales customer and sales force support. Engineer and plan digital transmission and other new equipment install for switching centers and existing central offices. Scrutinize, evaluate and inspect engineering drawings and space plans for requirement compliance. Prepare and submit estimate authorization packages and purchase orders. Review, analyze and decide on installation work bids. Account for and manage transmission equipment delivery project timelines and installation for completeness, accuracy and standards compliance. Facilitate critical Test and Acceptance process with Telco personnel. Reconcile actual expenses against finance budget. Ensure assignment data base accuracy. Train and prepare engineers to successfully complete California’s Professional Engineers certification program.

Representative results

o Recipient of Pacific Bell’s President’s award for business process improvement: Reduce Enterprise request-to-quote cycle time by 25% to 30% and improve pricing tool accuracy

o Design, engineer and project manage first customer to customer SONET system for Pacific Bell. This major technical achievement paved the way to offer customers Synchronous Optical Network transmission end to end.

o Design, engineer and project manage first customer to customer native FDDI link for Pacific Bell.

o Deliver 9 node OC48 SONET ring project for Bank of America on time and on budget

EDUCATION AND TRAINING __________________________________________________________

Power & Electrical Systems Certified (Dec 2010), College of San Mateo:

Java Programming Certified, College of San Mateo

Java, JSP, College of San Mateo

Data Modeling, PL/SQL, Stored Procedures, Functions and Triggers, Oracle Academy

Cisco Certified Network Administrator (CCNA)

BS Engineering Sciences, Richmond College, Staten Island NY

SOFTWARE EXPERTISE ______________________________________________________________

Programming Languages: Microsoft: PL/SQL, SQL, T-SQL, SQL Server, HTML, UNIX: BSD, Solaris 8, Oracle: 9i, Apache

Desktop: Microsoft Office: Access, Excel, PowerPoint, Project, Visio, Word, Outlook, VBA, Adobe: Acrobat

System Programs: Active Directory,

Platforms: UNIX, LINUX, SPARC, PC, Mac, BlackBerry

DISTINCTIONS __________________________________________________________________________

“. . .[Marshall] is one of the most knowledgeable and intelligent people I have ever had the privilege to work with. I learned a lot from him and enjoyed the time we spent working together. I hope to have the chance to work with him again in the future.”

October 2009, Carolyn Keyes, Corporate Sales Representative, Aurigin Systems worked with Marshall at AcquireWeb, Inc.

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