Ellyn D. Robinson

*** *. ******* ******

Jenks, Ok 74037

918-***-****

gotim6@r.postjobfree.com

As an accomplished account management professional with over 12-years of experience managing key business accounts, generating new customers through cold calls, presentations and networking, I am seeking a position where my skills and experience can be effectively utilized to increase profitability and to exceed corporate goals and expectations.

PROFILE

• Computer and Internet literate and have the ability to acquire new technical, analytical, computer skills quickly

• Interacts well with cross-functional department personnel, exercising a high degree of professionalism, discretion and problem resolution capabilities.

• Detail-oriented and resourceful with a proven ability to complete independent and/or team projects on time and in accordance with company goals and client needs.

• High level of communication skills both oral and written

• People oriented; Enjoy working directly with customers and the general public.

• Self-starter; can be depended on to complete a task without supervision.

• Understands and appreciates the importance of a job well done

PROFESSIONAL EXPERIENCE

MOONSTRUCK BATH EMPORIUM – Memphis, Tennessee –Tulsa, Ok 2006-2009

Owner

• Responsible for all areas of product development, public relations, advertising and promotions.

• Conducted extensive research of customers and competitors to determine optimal product mix and online marketing strategy.

• Created all design elements, descriptive text and photography for website and products.

• Increased revenues each year despite growing saturation of online personal care industry.

• Ensured all product ingredients met all organic and fair trade requirements.

SOUTHERN DISPOSAL – Memphis, Tennessee 2004-2006

Account Manager

• Researched current market trends to determine product information and competitor activity.

• Established strong business relationships through provision of quality service and client referrals.

• Processed all aspects of contractual agreements and verification of client signature.

• Exercised independent judgment, decision-making abilities with high level of confidentiality.

• Handled all aspects of sales negotiations, agreement terms and order fulfillment.

MEMPHIS RECYCLING SERVICES – Memphis, Tennessee 2001-2004

Account Manager

• Generated leads and rapidly built recycling business from 10 to over 100 new customers

• Purchased paper and plastic products from customers and sold compactor equipment

• Maintained and expanded strong business relationships with key decision makers, including business owners, plant engineers, purchasing agents, production and maintenance managers

• Negotiated terms and conditions of contract agreements

AMI TRUCKLEASE CORPORATION - Memphis, Tennessee 1994-1999

Sales Representative/Branch Manager

• Promoted from Sales Representative to Branch Manager within first year.

• Supervised 10 mechanics, one Office Manager and one Sales Representative

• Managed details of multi-party conference calls, in-house and off-site meetings and luncheons, travel arrangements, calendars, itineraries, agendas and preparation of expense reports.

• Prepared sales and marketing strategies and programs, competitive bids, major proposals and presentations.

• Maintained communications with clients to ensure quality service customer satisfaction.

Education

Schools, Certificates Etc

Tulsa Community College – 2009/2010

• Marketing/Sales Degree Program emphasis in Aviation

Leadership

Consumer Behavior

Marketing

Ground School

• Customer Service Certificate

• Dean’s Honor Roll with 3.75 GPA

Southwest Tennessee Community College – 1995/1996

• Business and Management

• Dean’s Honor Roll with 3.6 GPA

Dale Carnegie Sales Courses (3)

Volunteer/Activities

Organizations

• EAA...Experimental Aircraft Association – member since 2004

• IAC...International Aerobatic Club – member since 2004

Volunteer

• Volunteer Coordinator - 2010 U.S. National Aerobatic Championship – Denison, TX

• International Aerobatic Club (IAC) Secretary 2010 – present

• International Aerobatic Club (IAC) Volunteer - U.S. Nationals Aerobatic Championship 2009 – Denison, TX

• International Aerobatic Club (IAC) Volunteer U.S. Nationals Aerobatic Championship 2006 – won “Outstanding Volunteer” award.

• Sun-N-Fun Air Show Volunteer 2004-2010

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