Business Sales Management Manager Oracle Project |
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Dorothy Maguire *** ****** ***** **** ****** Cottage, NY 10989 845.***.**** gnh3xp@r.postjobfree.com
IT PROFESSIONAL
Pharmaceuticals Financial Services Retail Freight Software Development SUMMARY Information Technology professional with strong management, system development, application implementation and support in a highly regulated environment. Multi industry experience including pharmaceutical, financial services, software development, freight and retail. Excels at analyzing complex situations and creating new insights to improve business processes and maximize use of technology. Strong track record in support of the business with computer technologies, which include SAP and Oracle ERP systems. Experienced in building customer relationships and resolving issues at a global level. Thinks strategically, plans clear goals and delivers high-value results. AREAS OF EXPERTISE
Global Project Management Application Implementation Change Management Budget Management Procure To Pay Team Leadership Order To Cash Time & Expense Managing Staff
PROFESSIONAL EXPERIENCE
American Utility Management February 2010 – Present Chicago, IL (remotely from home)
Application Support Analyst (part-time during transition) Supporting billing system end users Oracle 10g upgrade application validation and regression testing Modify application security access as needed Creating validation test scripts Executing test scripts Created business process flow-charts Updated application configuration documentation Updated end user training documentation Maintain support issues database Create business objects reports and assist users as needed
Barr Pharmaceuticals, Woodcliff Lake, NJ 2002 - June 2009 Functioned in progressive roles for a specialty pharmaceutical company as it grew into a global organization operating with worldwide revenues of over 1.2 billion. Responsible for managing full life cycle development of business applications ranging from large scale ERP systems, to smaller specialty applications; e.g. Kronos, Business Objects, Cognos, Gentran. Responsible for managing projects and business analysts globally.
SAP Global IT Reporting Manager – Site Coordinator Managed SAP/BW functional support analysts domestically and internationally Assign, track and prioritize tasks within the team in ensuring timely and accurate completion Attained $50,000 in savings by negotiating with our vendor chosen to assist with implementing the company-wide web portal Managed SAP reporting super user program which encompassed worker training, functional super user training and workforce education Managed company's Data Dialysis process for master data Team Member of our company's Global IT Management Council; this team is responsible for making all IT decisions and develops and executes the company's global strategy Team Member of our company's SAP Advisory Committee and Change Advisory Board; decisions on whether project benefits outweigh the costs in order to be approved; ensured key players were engaged in related projects and had upper management buy-in Recognized role as a key interdepartmental - cross functional liaison; worked closely with compliance and audit teams, both internal and external Prioritized the quarterly release strategy for SAP and BW projects and change requests Managed the entire validation effort for moving SAP and BW onto a Citrix platform Managed global BW 7.0 upgrade training roll-out Managed Oracle 10G Regression Validation Worked cohesively with the Training Department on large roll-outs
Sr. IT Application Support Analyst Supported all Barr facilities with their ERP/Reporting systems for financials, sales, time and attendance, and manufacturing applications during the company’s roll-out of the new SAP ERP applications while also supporting the parallel legacy system “RenCS” Supported the Director of Application Support and Infrastructure Implemented system changes to improve business processes and resolve system issues Created SIOP (Sales, Inventory, Order Management, Planning) report that improved end to end sales order process and customer satisfaction Gathered requirements, wrote functional and configuration specifications, maintained master and IMG data/configuration, developed and executed test protocols and transport management Supported EDI transmissions; worked with our customer’s IT departments to keep the electronic data interchange process running smoothly Managed the upgrade of the Finance Department’s forecasting and budgeting software “Cognos Analyst and Contributor” project v3.3 to 7.2 Acted as the IT contact for all internal and external auditing; team member of the Sarbanes-Oxley compliance initiative Team lead on the SAP chargeback, pricing and contracts implementation; main focus on CPCC, Order To Cash(SD) and EDI; responsible for material master and customer master requirements gathering, documentation and validation
Footstar/Meldisco, Mahwah, NJ 2000 - 2001 Responsible for defining, planning, configuring, testing, and implementing system changes for Operations, Finance and Planning departments. Defined user acceptance and regression testing requirements and responsible for the execution of test protocols.
Sr. Business Analyst Supported IT Director and Project Managers with special projects as assigned Gathered business requirements for software upgrades, enhancements and reporting for JDA modules, application development for sales and inventory Established team interactions among all levels of management, end users and technical staff Documented business rules, mapping, gap analysis for conversions of newly acquired companies and assurance and accuracy for product and store hierarchies and attributes Work with developers on testing changes to baseline coding for customizations Developed monthly inventory accuracy reports for upper management using MS Access
Oracle Corporation, New York, NY 1998 - 2000
Sr. Consultant Greater New York Hospital Association: Team Lead for implementing client’s Accounts Payable system McKinsey & Company: Developed end user procedure documents for client and trained their Accounts Payable department for their corporate roll out Internal Testing Project - HQ Development Purchasing Team: Rel 10.7 Character Phase I: Bug Testing Internal Testing Project - HQ Development Purchasing Team: Rel 10.7 Character Phase II: Integration Testing
United Parcel Service, Ramsey, NJ 1997 - 1998
IT Finance And Accounting Supervisor Participated in the $40 million Oracle Financials implementation “OASIS” Oracle Financial Applications Super User Managed system testing projects Responsible for managing and configuring all Oracle ERP systems Managed the support desk as well as answered the calls and logged TARS with Oracle’s Worldwide support Trained end users on Oracle Applications Assisted Project Director and Manager on various project
EDUCATION
B.S. Business Administration, Ramapo College, Mahwah, NJ Continuing Education Classes, Fairleigh Dickinson University, Teaneck, NJ A.A.S. Business Administration, Rockland Community College, Suffern, NY
SKILLS HIGHLIGHT
SAP Products: SD, CPCC, BW, BPS, Solution Manager Oracle Products: Accounts Payable, General Ledger, Purchasing, Accounts Receivable, System Administrator, Web Requisitioning/iProcurement Operating Systems: Windows 2000, Windows ME, XP, Vista Other Software/Tools: GxPharma (IBM Documentum), Trackwise, Ascendant, JDA (retail sales and inventory modules), Sterling GIS, RenCS ERP Financials and Manufacturing, GxPharma, Concur, Kronos Timekeeper/WFC, Sterling EDI/AS2, Cognos Analyst and Contributor, Business Objects, MS Office, Dbase III, Reality Purchasing System, Lawson A/P, Tickmark Setup Reporter, PVCS Version Manager, MS Access, MS Outlook, SQL Plus, Power Point, Mercury Test Director, IBM Rational ClearCase, Sharepoint, Remedy
TRAINING HIGHLIGHTS
SAP Certification: Integration Of Business Processes Lean Six Sigma White Belt Certification SAP Sales And Distribution Training SAP BI 7.0 Reporting and Analysis Training SAP Logistics Execution Training Introduction To NetWeaver Back Office Training - Data Dialysis American Management Association Seminars: Leadership Skills and Team Development for IT and Technical Professionals Preparing for Leadership: What It Takes to Take the Lead Leadership Skills for Supervisors Global Knowledge: ITIL Foundations Certification 21 CFR Part 11 Oracle Products: Accounts Payable, General Ledger, Purchasing, System Administrator, Web Requisitioning/iProcurement
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