Janet L. Vanderhyden 815-***-****

**** *. ******** **. **** Wilmington, IL 60481 gmlp95@r.postjobfree.com

Professional Profile

I started in the dental field as a patient myself with my children. After an emergency visit with my son, the office that provided care for my son was accommodating and friendly. The atmosphere in that office was very professional, but the staff there made us feel as if we were old friends. I remember how comforting this was to my son. I currently work for that same office but only now on the orthodontic side. Since being given the chance to work in the orthodontic field I find it very rewarding and challenging. I have been working in the Orthodontic field for six years. While working in this field I have developed certain skills that would relate closely to customer service. I believe by having an opportunity to work with you I would I would be an asset to the company and demonstrate quality customer service skills.

Skills Obtained

• Working closely with people of all ages

• Problem Solving

• Basic Computer Skills

• Organizational Skills

• Prioritizing

• Multi-tasking • Data entry

• Practice Hippa

• Ordering/ Purchasing

• Monthly Statements

Work Experience

All Smiles Orthodontics, Flossmoor, IL

March 2005 to February 2010

Orthodontic Assistant

Responsibilities:

• Placement of Orthodontic Appliances

• Orthodontic Adjustments

• Patient records: X-rays, Pictures, Impressions

• Molding retainers

A+ Orthodontics, Frankfort, IL

April 2004 to November 2008

Orthodontic Assistant

Responsibilities:

• Placement of Orthodontic Appliances

• Orthodontic Adjustments

• Patient records: X-rays, Pictures, Impressions

• Molding retainers

A+ Dental, Frankfort, IL

July 1999 to June 2004

Receptionist, Dental Assistant

Responsibilities:

• Answer phones

• Scheduling Appointments

• Working on Denta Soft Program

• Call Insurance companies for breakdowns on their coverage

• Dental Assisting

Education

Joliet Junior College, Joliet IL

General Education Courses

Fall of 2001 to Spring of 2003

References

Sue Jaskowviak Office Manager 708-***-**** Known for 10 years

Sue Payson Receptionist 708-***-**** Known for 2 years

Brenda Medlin Bank Teller 815-***-**** Relative (Sister)

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