Lisa Maddox

Mortgage Banking Manager

*** ******** ***** *****, ** 92860

951-***-****

glcbqc@r.postjobfree.com

Mortgage Banking Manager

A professional mortgage-banking manager with over 20 years of experience in the industry. Consisting of sales management, loan officer, operations management, secondary marketing, processing and funding. I am very knowledgeable in all types of properties, including SFR, Commercial, Construction to Perm, Lot Loans, Manufactured homes, 2-4 and 5+ units, as well as financing for FHA/VA and Conventional loans for A paper, Alt-A, and sub-prime borrowers. I relate well to all levels of staff, management, and clients and can perform multiple assignments with minimal supervision. Major strengths include; excellent interpersonal, leadership, and customer service skills; organization, follow through, and problem solving. I am a team player who sees the big picture in accomplishing results that are beneficial to both the company and its customers.

Professional Expérience:

Office Manager 12/08 – 11/2011

A Cône Zone, Corona, CA.

Responsible for running all day to day office operations including, Human Resource duties, daily payables and receivables, & weekly payroll.

Office Manager 11/07 – 3/11

LBJ Flooring, Inc., Corona, CA.

Responsible for running all day to day office operations including, Human Resource duties, daily payables and receivables, & weekly payroll.

Sales Manager 8/04-3/06

Lenders Depot, Temecula, CA

• Managed 12 – 18 loan officers, tracking there leads and loans in process. Completed performance reviews.

• Responsible for training new loan officers on knowledge of programs and products, sales skills, obtaining and following through on leads from home shows, and client appointments.

• Reviewed pre-qualifications prior to running credit to ensure we had qualified buyers and/or properties.

• Priced loans and prepared loan packets for customers.

• Reviewed loan application packages to ensure quality and completeness, and that investor pre-approval had been obtained.

• Reviewed credit report logs; followed up on loans status.

• Responsible for locking in of loans.

Senior Loan Officer 7/00 - 5/03

Home American Mortgage/Richmond American Homes (Builder), Irvine, CA

• Responsible for loans from inception through funding (FHA/VA/Conventional).

• Attended all Grand Openings and Phase Releases.

• Pre-Qualified buyers prior to phase releases.

• Maintained 90% customer retention n most communities.

• Average pipeline of 50 loans; average funding 1.2 – 7 million.

Senior Loan Processor/Senior Loan Officer 2/98 – 5/00

Kaufman & Broad Mortgage, Pomona, CA

• Responsible for processing loans from inception through funding (FHA/VA/Conventional, CHFA, STRS & PERS).

• Average processing/loan officer pipeline 50 -100 loans.

• Interviewed clients and reviewed loan programs and good faith estimates to determine best program suitable for borrowers.

Senior Loan Processor/Operation Manager 6/95 -12/97

Norwest Mortgage, Riverside, CA

• Processed a pipeline of 50 -125 FHA/VA streamline refinances.

• Supervised a processing team of 12 and junior loan officer team of 5.

• Trained on loan programs and completed performance reviews.

Secondary Marketing Coordinator 7/93 – 10/94

Directors Mortgage – Secondary Marketing Dept., Riverside, CA

• Worked directly with the V.P. in putting together pricing from investors for pools of loans

for the branches.

• Reviewed loans that were sent back to the company to purchase back for fraud.

Operations Supervisor 2/89 – 6/93

First Federal Bank of California, Arcadia, CA

• Supervised a processing staff of 5

• Reviewed all loans to make sure they were within guidelines to move into processing.

• Completed all performance reviews for staff.

Computer Skills

Microsoft Office:

• Outlook & Excel

• Windows/Word

Operating Systems:

• Quick Books Pro 2006 – 10 Current

• TCR – Traffic Control System – Current software experience

• TMO & Calyx Point, Encompass – Mortgage system, DU & LP, Emits, PQ Wizard

Contact this candidate