Terra D Durham

**** ******* ** ******** ****, OK 73122 405-***-**** gdsrjg@r.postjobfree.com

• 15 years of experience as liaison between clients, vendors and organization

• 15 years of experience in documenting compliance with Sarbanes-Oxley regulations in both the financial and telecommunications industry.

• 10 years quality assurance experience in the financial industry

• 5 years project management in the telecommunications industry

Employment History

6/2006 to 10/2011, Audit/Analyst II, American InfoSource, Oklahoma City, OK

• Project Management

• Analytical and problem-solving skills with an attention to detail.

• Assisted in the development and implementation of client website.

• Support and conduct visualization, user experience and configuration elements of solution design.

• Analyzing and defining existing business processes and interdependencies.

• Analyzing functional specs for completeness & testability.

• Analyzing test output, identifying discrepancies and clearly documenting defects

• Developed test plans and test-case designs based on user needs, specifications and systems needs documents on a high-leveled and detailed design.

• Auditor/Analyst with more than ten years of experience in the Bankruptcy field. Responsible for auditing a database of more than 7 million bankruptcy records.

• Performed compliance audits and maintained documentation.

• Implemented and maintained system policies to meet SAS 70 requirements.

• Experience in mapping business processes.

• Experience regression testing.

• Experience ad-hoc testing.

• Experience using test scripts to test changes to code.

3/2001 to 6/2006, Global Services Manager (Project Manager), West Business Services, Oklahoma City, OK

• Project management experience managing both the installation and disconnect of telecommunication services including, but not limited to; T1s, T3s, toll free numbers and advanced features.

• Responsible for the coordinated management of 5 or more related projects directed toward strategic business and other organizational objectives to assist the client with streamlining their resources in one division and expanding their resources in another division.

• Achieved operational objectives by contributing information and recommendations to strategic plans and reviews.

• Enforcing policies and procedures.

• Constantly monitor and report on progress of the project to all stakeholders.

• Create and present reports defining project progress, problems and solutions.

• Implement and manage project changes and interventions to achieve project outputs.

• Ensures project documents are complete, current, and stored appropriately.

• Built credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.

9/1996 to 3/2001, Bankruptcy Data Coordinator, Hogan Information Services, Oklahoma City, OK

• Managed a team of 10-12 employees.

• Implemented training programs related to products bankruptcy products.

• Trained contractors as well as employees across the United States.

• Responsible for documenting compliance with Sarbanes-Oxley regulations.

Education:

• BS Organizational Management Oklahoma Christian University

• Project Management Professional Program Oklahoma City University

• ASP.NET online course Metro Technology Centers

• Technical Writing online course Metro Technology Centers

• Microsoft Visual Studio VB Express Metro Technology Centers

Computer Skills

• SOTS

• MS Office Suite (i.e. Outlook, Excel, Word, Project and Access)

• MS Project

• SharePoint

• Gemini

Professional Memberships

• PMI

Volunteer Experience

Infant Crisis Services Oklahoma City

Salute The Troops Will Rogers Airport in Oklahoma City.

Ronald McDonald House Charities Oklahoma City

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