Chika Obi
***** ******** ****** *****; Cypress, TX 77433
Phone : 337-***-****; Email : gdcza5@r.postjobfree.com
PROFESSIONAL EXPERIENCE
Walgreens Pharmacy
Shadowing of pharmacist
Inventory
St. Martins Hospital Nigeria – Customer Service
Patient medical data and history recording
Administering medications
Patients temperature, pulse, respiration, and blood pressure checks
Observing and reporting physical, mental and emotional conditions of patients Mar 10 to Mar 13-11
Jan-07 to Mar-08
Celtel Communications Nigeria - Customer Service
Telephone support for customers
Customer satisfaction surveys and service quality assessment
Sales and marketing of mobile phone and wireless services Jun-05 to Jan-07
Grant Properties, Real Estate Nigeria - Customer Relations
Telephone enquiry and public real estate information services
Statistical recording for property maintenance
Customer appointment scheduling and cancellations
Customer access authorizations
Outgoing and Incoming mail management Aug-04 to Jun-05
GSM Communication Express, Nigeria - Sales Executive
Account receivables
Marketing of recharge wireless phone cards and cell phones
Identifying potential business opportunities
New product concepts and services
Innovative marketing initiatives to increase market share
Customer satisfaction surveys
Sales strategizing for increased profitability 0ct-03 to Aug-04
EDUCATION/DEGREES
Doctor of Pharmacy (Pharm.D) {On-Going}
Texas Southern University, Houston TX USA Jul-10 - Current
Zoology (BSc)
University of Benin, Nigeria April-97 - Mar-02
Senior Secondary School Certificate
Federal Government Girls College Onitsha, Nigeria Jan-91 - Jun-96
SKILLS
Attention to detail
Accuracy
Flexible Healthcare
Peoples person
Customer relations and scheduling
Telephone support
Communications management Customer Service
Statiscal analysis
Market strategizing
Sales and profitability index
Basic accounting Sales and Marketing
LANGUAGES KNOWLEDGE
English Fluent and Igbo Fluent
VOLUNTEERING
Church youth volunteer; Hospital visitation; Church Community programs volunteer.
HOBBIES
Tennis, Soccer, Reading, Exercising, Traveling, Interior Decoration, Fashion and Styling
PUBLICATIONS
Snail life span assessment - Unpublished
PROFESSIONAL AND ACADEMIC ORGANIZATIONS
SNPHA, APHA and PHAI TETHA KAPPA
REFERENCES
To be sent upon request