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Project Manager Engineer

Location:
Santa Clara, California, 94544, United States
Salary:
50 per hour
Posted:
February 24, 2012
Email:
gav0k8@r.postjobfree.com
Contact Info:
********@*******.***


EDWARD MICHAEL GRABER
*** ********* **** • Hayward, California 94544 • 510-***-****
gav0k8@r.postjobfree.com • http://www.linkedin.com/pub/edward-mike-graber/a/6b3/395

Systems Design ~ Desktop and Server Engineering ~ 17 years Windows Experience
Dedicated IT Professional with solid background in daily systems operations, network upgrades, application development, business continuity, and advanced-level technical support for both desktops and servers. Strategic problem solver; can diagnose and resolve complex hardware and software issues. Skilled trainer and department leader; can direct multiple tasks effectively, manage and develop staff, and master innovative software and tools. Proven project management experience; can recommend, design, and implement systems improvements on time and within budget. Track record of strategic planning and leveraging technology to meet business needs. Administrator of Windows with both workstations and server platforms. Support Analyst, Business Analyst, and install, test, and deliver applications and new software packages, Upgrade and configure, troubleshoot PC and server hardware.

CORE COMPETENCIES

• Troubleshooting
• Specification Design
• Systems Migrations
• Problem Resolution • Cost Control/ROI
• Disaster Recovery
• Inventory Control
• Systems Analysis • Team Building/Leadership
• Policies/Procedures
• Change/ Desktop Support
• Training/Mentoring

EDUCATION & CREDENTIALS

Certifications
Microsoft Certified Systems Engineer (MCSE) +Internet NT 4.0
Microsoft Certified Product Specialist: IIS Server,
MCITP Windows Server 2008R2 Virtualization,
MCTS Windows Server 2008R2Virtualization Configuring,
MCTS Windows Server 2008R2 Desktop Virtualization
TCP/IP Certified, Certified Checkpoint Firewall Admin, Certified Lotus Notes Consultant
Professional Development
VP of Operations, Senior Manager, Classroom Instructor, Project Manager,
Tier-3 Deep Technical Support, Global IT Systems Architect, Vendor & Contractor Manager,
25 years IT Professional, Business OwnerComputer Science Coursework
University of Cincinnati, Cincinnati, Ohio, Devry Electronics

TECHNICAL SKILLS

Platforms: Microsoft Windows 2008R2/2003 Server and Workstations, Linux, IIS Server, Exchange Server, Active Directory/ GPO, IAS, Hyper-V, SCVMM, MAC OS, DNS, FTP,
VM Ware, Exchange 2010, Support for NT, 95 XP, Windows 7,
Tools: Active Directory, Lotus Notes, WSUS Administrator, .NET Framework, WinBatch, Batch Scripting, Crystal Reports Server , LEI, MS Office, Excell, Visio, VSS
Networking: TCP/IP, RADIUS, WiFi, Load Balancing VIP, Firewall, Clusters, ISCSI, Cisco, NetBEUI
RDBMS: MS SQL Server administration

IT PROFESSIONAL EXPERIENCE

Microsoft IT , Technical Project management & Engineering, Mountain View, CA 11/2011 to Present
Supporting the Silicon Valley Campus sites and developers. Infrastructure Engineering, System Admin for most of Microsoft Servers and systems.
Virtual Computing Systems / Data-center management / Developer Support / Project Management
Managed and designed, install, upgrade and configure server and Workstation environment for developers. Served as liaison between developers, application owners, and company principles. I Handle technical projects and systems that standard support teams are unable or willing to handle. Problem solver. First responder to production system outages. Special high visibility projects design and implementation. Consulting Engineer to system integration, testing and production support most of Microsoft Technologies.
Sanshodhana, LLC, Santa Clara, CA 2010– 11/2011 Contractor
Data Mining and Large data metrics services development for HADOOP
Virtual Computing Systems / Data-center management / Developer Support / Project Management
Managed and designed, install, upgrade and configure server and Workstation environment for developers. Served as liaison between developers, application owners, and company principles.
Recognized as Subject Matter Expert in resolving Windows system outages, performing root cause analysis to identify and rectify systemic or recurring technical issues.
Managed, design, implementation, and support of network, virtual / system, and virtual desktops and servers. Support Analyst, Business Analyst, and install, test, and deliver applications and new software packages, Upgrade and configure, troubleshoot PC and server hardware. Install, test and deliver applications and new software packages. Upgrade and configure, troubleshoot PC and server hardware.

PricewaterhouseCoopers (PwC), SAN JOSE, CA, 1999–2009
Global leader in professional services with more than $25B in annual revenue.
Development Engineering Support / Technical Project Management Tax Technology (2004-2009)
Led team in advanced-level support of users and Web servers to support development activities. Collaborated with other departments to develop detailed solution specifications for Windows systems and servers. Prepared in-depth technical documentation. Coordinated quality assurance testing and defect resolution. Acted as system administrator to manage transitioning designs into development as well as tested Application solutions into production environment. Support Analyst, Business Analyst, and install, test, and deliver applications and new software packages, Upgrade and configure, troubleshoot PC and server hardware.
Key Accomplishments:
• Served as liaison between users, application owners and corporate IT department, implementing new applications to update and stabilize legacy systems and automate vital business processes.
• Recognized as Subject Matter Expert in resolving system outages, performing root cause analysis to identify and rectify systemic or recurring technical issues.
• Selected as Technical Project Manager for System Migrations.
Windows Users/Developers & Server Support International Assignment Solutions PWC (1999-2004)
Managed, design, implementation, and support of network, system, and users desktops. Performed needs analysis and capacity planning for user desktops and servers. Conducted comprehensive testing to execute all need of the group Coordinated configuration and deployment of system servers and workstations. Led all aspects of quality assurance of deployments of workstations and servers testing and support as well as firewall/security monitoring. Support Analyst, Business Analyst, and install, test, and deliver applications and new software packages, Upgrade and configure, troubleshoot PC and server hardware. Install, test and deliver applications and new software packages.

Key Accomplishments:
• Orchestrated design and delivery of Global Office solution for desktop that eliminated 50% of man-hour requirements from tax return processing functions.
HP, CUPERTINO, CA, 1995–1997 & 1999
International information technology product and services giant with $104B in annual revenue.
Windows NT System & Lotus Notes Administrator
Oversaw design and engineering of Windows domain along with file, print, and application infrastructure. Devised and executed project plan, including requirements gathering/analysis, specification development, solution testing, implementation, and support. Coordinated system migrations and team member training. Administered and supported server clusters and remote servers.
Key Accomplishments:
• Directed comprehensive, $1M project to migrate 3K workstations spanning 14 subnets in 6 data centers from UNIX/Win 3.1-based environment to Windows NT 4.0 on budget and ahead of schedule.
• Delivered 4-fold increase in system and computer services reliability.
• Served as instrumental support specialist during $8B spin-off of Agilent Technologies.
• Instituted robust security and disaster recovery strategies.
HP, CUPERTINO, CA, 1995–1997 & 1999
International information technology product and services giant with $104B in annual revenue.
Windows NT System Architect/ Analyst
Oversaw design and engineering of Windows domain along with file, print, and application infrastructure. Devised and executed project plan, including requirements gathering/analysis, specification development, solution testing, implementation, and support. Coordinated system migrations and team member training. Administered and supported server clusters and remote servers.
Key Accomplishments:
• Directed comprehensive, $1M project to migrate 3K workstations spanning 14 subnets in 6 data centers from UNIX/Win 3.1-based environment to Windows NT 4.0 on budget and ahead of schedule.
• Delivered 4-fold increase in system and computer services reliability.
• Served as instrumental support specialist during $8B spin-off of Agilent Technologies.
• Instituted robust security and disaster recovery strategies. Additional experience as Windows Engineer at Gap, Inc.; Administrator of Lotus Notes/Domino Web Services at USAA Insurance;Consultant at The Future Now; Engineer at Vision Technologies; and an Independent Technology Consultant.

Additional experience as Windows Engineer at Gap, Inc.; Administrator of Lotus Notes/Domino Web Services at USAA Insurance;Consultant at The Future Now; Engineer at Vision Technologies; and an Independent Technology Consultant.