Licensed Customer Service Professional |
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Resume Text:
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Kristi Albury
*** ******* ****** ** #***
Daytona Beach, FL 32114
321-***-****
ga2o81@r.postjobfree.com
Profile
I am a results driven, hard worker with an extensive back ground in the customer service field. I have great attention to detail, and excellent written and verbal communication skills. I have exceptional adaptability and versatility with exceptional multi-tasking ability in a fast paced environment. I have great organizational skills; I am punctual, dedicated, and hard working.
Work History
Allstate Insurance, 2011-2012
Licensed Sales Producer
My duties include:
• Outbound/Inbound Sales for Auto, Home, Motorcycle, PUP, Boat, etc.
• Prospecting
Emeritus @ Crossing Pointe, 2009-2011
Receptionist
My duties included:
• Answering a multi-line phone system and take appropriate messages
• Sort and deliver mail to staff and residents
• Send out mail including Fed-Ex
• Greet guests and residents
• Assist guests and residents as needed
• Copy and Fax
• Data entry
• Light filing
• Schedule tours for potential clients
Americall Teleperformance 2008-2009
TSR Sales
I was one of three top sales persons in the Discover Card department. I made cold calls via an automatic dialer. I called residential numbers and swayed clients into applying for a Discover credit card. I would take their personal information and input it in the computer’s system and run a soft credit check.
Certifications:
Licensed 0440- Customer Service Rep June 2011 Florida Department of Financial Services
CNA Certified and Licensed March 2009 IT of Central Florida
CPR Certified February 2010
First Aid Certified March 2010
Education:
Keiser University Current Student
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