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Customer Service Sales

United States
April 14, 2012
Contact Info:

Kristi Albury

*** ******* ****** ** #***

Daytona Beach, FL 32114



I am a results driven, hard worker with an extensive back ground in the customer service field. I have great attention to detail, and excellent written and verbal communication skills. I have exceptional adaptability and versatility with exceptional multi-tasking ability in a fast paced environment. I have great organizational skills; I am punctual, dedicated, and hard working.

Work History

Allstate Insurance, 2011-2012

Licensed Sales Producer

My duties include:

• Outbound/Inbound Sales for Auto, Home, Motorcycle, PUP, Boat, etc.

• Prospecting

Emeritus @ Crossing Pointe, 2009-2011


My duties included:

• Answering a multi-line phone system and take appropriate messages

• Sort and deliver mail to staff and residents

• Send out mail including Fed-Ex

• Greet guests and residents

• Assist guests and residents as needed

• Copy and Fax

• Data entry

• Light filing

• Schedule tours for potential clients

Americall Teleperformance 2008-2009

TSR Sales

I was one of three top sales persons in the Discover Card department. I made cold calls via an automatic dialer. I called residential numbers and swayed clients into applying for a Discover credit card. I would take their personal information and input it in the computer’s system and run a soft credit check.


Licensed 0440- Customer Service Rep June 2011 Florida Department of Financial Services

CNA Certified and Licensed March 2009 IT of Central Florida

CPR Certified February 2010

First Aid Certified March 2010


Keiser University Current Student