DAVID N. WILLIFORD

**** ******** ****, **** ***, SC 29708

Cell: 704-***-****, Email: g3ox73@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Disaster Recovery Administrator - Novant Health, Charlotte, NC (March 2006 – Present)

• Serve as the primary Business Continuity / Disaster Recovery Administrator and emergency point of contact for corporate Information Technology Services.

• Corporate System Administrator: Living Disaster Recovery Planning System (LDRPS, v10), Business Impact Analysis (BIA, v10.6) and NotiFind, Emergency Notification System.

• Responsible for all phases of the Systems Development Life Cycle of BC/DR planning software tools throughout Information Technology Services.

• Responsible for the design, development, implementation, maintenance and user training of all aspects of BC/DR planning software tools throughout Information Technology Services.

• Responsible for the development of corporate Disaster Recovery Plans from the ground-up utilizing Industry Best Practices; Program Initiation and Management, Risk Evaluation, Business Impacts, Business Strategies, Developing Plans, Training and Awareness Programs, Exercise, Audit and Maintenance and Crisis Communication.

• Responsible for directing and assisting in the development of strategic application recovery plans for Information Technology Services and organizational business functions in the event of a disaster.

• Routinely consults hospital business units in the understanding and completion of the Business Impact Analysis: identification of critical business processes and workflows, prioritize and establish acceptable Recovery Time/Point Objectives, dependencies and operational/financial impacts.

• Develop and establish recovery procedures for the restoration of mission-critical business applications in the event of natural disasters, technical failures, power outages and human interference.

• Manage and coordinate all aspects of actual recovery plan implementation and efforts, including initial emergency response, recovery procedures and business resumption processes.

• Maintain Awareness and Training program that provides quarterly organizational training on various Business Continuity/Disaster Recovery topics.

• Conduct routine audit and testing of Application Specific Recovery Plans in accordance with organizational Business Continuity Plan and Internal Audit policies.

• Plan and coordinate Emergency Response drills at random intervals to ensure senior and middle level management remain proficiency on emergency response/recovery procedures.

• Develop, implement, maintains and oversees enforcement of all policies and procedures surrounding disaster recovery, testing and associated DR Plans based on industry-standard best practices.

• Interacts and negotiates with vendors, outsourcers and contractors to obtain protection services and products.

• Assisted in the development of Continuity of Operations Plan (COOP), Incident Response Plans, Crisis Management Plans, Pandemic Influenza and Work Area Recovery Plans for corporate healthcare facilities.

• Proficient in Microsoft Office suite of products; WORD, Excel, Powerpoint, Outlook, Project, Visio, etc.

Application Systems Analyst, Intermediate II - Novant Health, Charlotte, NC (February 1997 – March 2006)

• Information Technology Support Analyst for multiple healthcare applications throughout Novant Health organization.

• Served as Project Manager in conjunction with Project Management Office (PMO) to oversee all aspects of the project life cycle for new system application implementation.

• Develop, test & maintained Application Specific Recovery plans in accordance with organizational Business Continuity Plan.

• Coordinated/assisted with business owners in the development and testing of departmental downtime procedures.

• Performed routine system maintenance of client server and user workstations as directed.

• Coordinated/conducted software and hardware version upgrades to SQL, DB2 and other healthcare applications in accordance with Health Insurance Portability and Accountability Act (HIPAA).

EDUCATION

• Norwich University, Masters of Science in Business Continuity Management, Cum Laude (2010)

• Information Technology Infrastructure Library (ITIL) Foundation, Version 3 (2008)

• Certified Business Continuity Professional (CBCP), (2008)

• United States Army Sergeants Major Academy, Fort Bliss, TX (2002)

• University of North Carolina at Charlotte, BSBA, Management Information Systems (1996)

MILITARY EXPERIENCE

Command Sergeant Major (Retired), United States Army, (February 1978 – March 2006)

• Senior Non-Commissioned Officer (NCO) in a Battalion size element that provided military leadership to over 500 soldiers located in three states.

• Enforced policies and standards of the operational performance, training, appearance, and conduct of uniformed personnel.

• Routinely briefed, advised and initiated recommendations to Field/General-level Commanders and Staff in matters pertaining to the local NCO support channel.

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