Customer service, management and administrative support.
Resume:
MARY M. WASHINGTON
Birmingham, AL 35208
*****************@*******.***
SKILLS
Insurance Claim Billing & Processing
Government & Third-Party Payers
Managed Care (HMO, PPO & POS)
Medical Office Procedures
TRICARE, Medicare & Medicaid
Electronic Medical Records (EMR)
HIPAA Guidelines
MS Office Suite
Internet
MOSS
MEDISOFT
CPT-4
HCPCS
ICD-9-CM
EDUCATION
Ultimate Medical Academy – Tampa, FL
Associate’s Degree in Medical Billing & Coding 12/4/2011
Medical Billing & Coding Diploma 6/7/2010
Includes medical terminology, anatomy and physiology, disease processes, surgical procedures, life cycle of an insurance claim, health care settings, health care payers, procedure and diagnosis coding from medical records, reimbursement systems, facility billing, keyboarding, word processing, medical practice management systems, and life skills for success
Currently working towards CPC Certification & Associate’s Degree
PROFESSIONAL EXPERIENCE
Marty’s Men’s Wear – Birmingham, AL 2004-2008
Retail Store Manager
Hired, trained, mentored, and managed a team of store associates while enforcing policies
Oversaw inventory, scheduling, payroll, and prepared periodic operational reports
City Gear – Birmingham, AL 2002-2004
Retail Co-Manager
Maintained sales through the effective execution of retail marketing strategies
Enforced quality customer service standards to encourage repeat and referral business
Rainbow Apparel for Women – Birmingham, AL 2000-2001
Retail Assistant Manager
Planned work flow schedules, delegated duties, and oversaw merchandise displays
Managed operating data, monitored store budgets, and reconciled cash statements
Ashton Gables Senior Living – Birmingham, AL 1999-2000
Patient Care Technician
Provided quality care to elderly patients and assisted with daily living skills
Collaborated and communicated effectively with nurses and medical staff
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