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Customer Service Sales

cordova, Tennessee, 38018, United States
April 23, 2012
Contact Info:

Alauna C. Newby
**** ******** **** *
Cordova, TN 38018
Home: (901)***-**** Cell: (843)***-****

OBJECTIVE: To obtain a position within a growing industry allowing me to utilize business, analytical, and intra- personal skills and to train and consult for others/ corporations.
EDUCATION: University of Memphis August 14, 2011 Memphis, TN
Kemmons Wilson School of Hospitality
B.B.A Hospitality & Resort Management

Southwest Tennessee Community College May 2, 2010 Memphis, TN
A.S. Major Concentration: Business Administration Degree
Dean’s List all semesters
Cum Laude, GPA 3.2

EXPERIENCE: Memphis Contract Packaging Inc. April 2012
Monitor individual team members performance in order to identify weakness and
responsible for gathering production information for performance reviews

Taco Bell Corporation October 10, 2004 -April 2012 Bartlett, TN Managed the daily production of a fast paced restaurant which includes training new
employees, preparing, serving, etc…all the while providing highly competitive
and quality customer service with a smile.

Production performance record keeping
Some knowledge of PFK & STR reports, Occupancy and Vacancy
PAR, MICROs, & Opera Systems
Highly competitive and detailed-oriented while coordinating class group projects in Food & Beverage, Integrative Challenge, and Principles of Marketing courses
Adapts well to working under pressure; flexible and dependable employee
Cross Functionality Skills: Ability to work cross functionally, individually, and in a team setting.
Sales ability: Excellent interpersonal skills
Computer Skills: Proficient and accurate with word processing (Word), spreadsheets (Excel), presentation programs (Power Point), charting, flow charting, and graphs. Competency in navigating the Internet.
Summer 2011 The University of Memphis Association
Fall 2010St. Jude Children’s Research Hospital, The Grizzlies House