Jeffrey Wayne Horton

*** ***** ***** ******

High Point, NC 27265

Phone: 336-***-****

Email: fwafdg@r.postjobfree.com

SUMMARY

Twenty-six years of information technology experience in both leadership and network design positions. General experience includes managing IT budgets, people, corporate networks, departments, service level standards, business continuity planning, strategic/tactical planning, presenting to senior management, and conducting seminars and presentations. Technical experience includes designing, implementing and maintaining a wide range of information technologies including Wide Area Networks, Local Area Networks, routers, switches, firewalls/VPNs, wireless infrastructure and mobile computers, and file servers.

ACCOMPLISHMENTS:

* Developed & successfully implemented a 3-5 year program for upgrading the company-wide network infrastructure for a Fortune 500 organization

* Successfully managed technology departments that supported corporate networks

* Developed “network metrics” that measured corporate network costs and performance & reviewed with exec. mgmt.

* Successfully managed projects to completion on-time & under budget

* Helped organization recognize a 50% reduction in overall telecommunication spend

* Successfully implemented new, major data center re-design with no noticeable downtime by the business

* Received special recognition by executive management for successful projects

* Received outstanding performance and team participation awards

* Helped rescue a multi-million dollar deal with a government customer

* Helped sales teams close a number of very large deals by working closely with the prospects regarding objections

* Consistently assessed, designed, implemented, and maintained high-end networks

* Received special recognition from the company president for the successful completion of a critical project

* Appointed to a special technical “SWAT” team as a Systems Engineer

* Successfully implemented managed services programs

* Completed several management training programs

* Successfully rolled-out network management platforms for billion-dollar companies

GENERAL SKILLS:

* Exceptional interpersonal, business, and technical skills

* IT Management

* Leadership-Experience hiring, developing, & directing the IT Staffs at multiple organizations

* Experience managing voice, video, & data projects & budgets for Fortune 500 companies

* Operational & Capital Budget Planning & Management

* Project Management/leadership

* Exceptional problem identification & problem solving skills

* Seasoned reflective listening skills

* Business Continuity Planning/ Disaster Recovery Planning and Testing experience

* Excellent communication and presentation skills

* Network/Security architecture and design

* Experience developing Service Level Standards

* Exceptional team player

* Multi-Million Dollar, Multi-Year IT Initiatives

* Project Scoping & Budget Management

* Budget Planning & Administration

* Earned Value Management

* Resource Allocation & Optimization

* Continuous Process Improvement

* Cost Reduction Initiatives

* Talent Acquisition, Development & Retention

CERTIFICATIONS:

College Degree: High Point University, BS-Computer Information Systems

Cisco: CCNP, CCDP, CCNA, CCDA, CCIE Written

NetScreen: NCSA

Microsoft: MCSE, MCP

Novell: MCNE, ECNE, CNE

Computer Associates: CUE

3Com: 3Wizard

Planet3 Wireless: CWNA, CWSP

Motorola: MSP, TEAM, & Mobile Computer Training Certifications

TECHNICAL SKILLS:

* Experience designing, implementing, managing, and documenting large, reliable corporate Local Area and Wide Area Network infrastructures

* Implement Cisco Security Agent (CSA)

* Configure and implement a wide range of Cisco routers, switches, and wireless LANS

* Design, configure, and implement high-availability firewall, VPN, and IDS network security solutions using products from NetScreen and Cisco including Pix firewalls and VPN Concentrators

* Experience conducting wired and wireless surveys & assessments and documenting any findings

* Experience implementing and configuring several network monitoring and capacity planning/trending tools including HP OpenView, Concord's Network Health and Lucent’s VitalSuite

* Configure protocols like TCP/IP, IPX, NetBEUI, DLSW+, STUN, STP(Spanning Tree Protocol),OSPF, EIGRP, RIP,RIP2 and BGP

* Design, configure, and implement secure wireless local area networks (WLANs) using Cisco’s LEAP, ACS

* Some experience with AirMagnet’s Spectrum Analyzer and Surveyor Pro

* Experience implementing Quality Of Service (QOS) for LANs and WANs

* Configure and implement Bay Networks/Nortel routers and switches

* Worked in several AS/400 shops and gained some exposure to AS/400 connectivity issues

* Design, implement, and manage frame-relay, ISDN, T-1, and DSL networks.

* Configure, implement, and manage Microsoft NT 4.0, WIN2K(some Active Directory & Exchange)& NetWare servers.

* Utilize protocol analyzers and other tools for diagnosing network problems.

* Configure and implement Visual Networks ASEs/probes.

* Diagram and documenting network using tools like Visio and MS Office.

* Experience working with Citrix servers including Winframe and Metaframe XP

* Some light Unix/Linux experience/exposure

* Some experience with Layer 4-Layer 7 switching, caching, and load balancing

* Some exposure to IP telephony

* Supported critical network infrastructure for a large Oracle ERP implementation

* Mobile computers and barcode scanners

Stratix Corporation

Mobile Computer VAR/Software Company

Norcross, GA

(2008-2011)

Lead Engineer

* Designed and implemented complex, network-related technology solutions for Fortune 100 clients, which primarily encompassed researching competitive solutions, presenting those to clients, and executing mission-critical implementation projects that aligned with clients’ time and budget specifications. Garnered special recognition from the company president for exceptional performance.

* Audited the wireless infrastructure of a leading national retailer across 2,000 locations, and recommended a tiered $1 million repair and remediation strategy for the technology infrastructure.

* Directed a $1.5 million wireless & mobility infrastructure implementation for the retailer. Ushered this project from proof of concept, selected the technology, implemented pre-release alpha stage software, and upgraded to later releases.

Sealy, Inc.

1.5 Billion Manufacturer

High Point, NC

(2004-2007)

Manager-Networks

* In addition to management responsibilities, also functioned as Network Architect

Managed seven team members, multiple consultants, vendors, budgets, resources, and projects

* Responsible for managing all data (LAN & WAN) and all voice communications (including cellular) and audio/visual equipment for a 1.5 billion-dollar manufacturer.

* Designed network architecture for and helped develop a 3-5 Year program for upgrading the entire voice and data network infrastructure for the corporate office and remote sites including routers, switches, Internet, wireless access points, phone systems, disaster recovery, frame-relay, etc.

* Managed an IT operating budget and capital budget of over 2 million dollars each

* Developed metrics for measuring and reporting against network performance and cost.

* Managed a large cell phone outsourcing project.

Intec Systems/JNS Solutions

Consulting Organization specializing in Security and Infrastructure

Greensboro, NC

(2002-2004)

Sr. Solutions Consultant

* Worked with clients to identify, design, and implement network infrastructure and security solutions including high-availability firewall/VPN appliances, secure wireless design and implementation, and WAN migrations

* Customers included several large banks, mid-size furniture companies, a large medical testing company, a sizeable retail jewelry company, and local hospitals.

* Developed technology direction and focus for regional office of IT solutions provider

* Worked with account team to develop new business opportunities, customer relationships, and vendor relationships.

* Researched and proposed technology solutions such as VoIP, video-conferencing, Networked Attached Storage(NAS), and Storage Area Networks (SAN)

* Worked with clients and prospective clients to develop long and short-term strategic and tactical IT solutions that would directly impact the bottom line. Solutions included infrastructure, security, and thin-client solutions.

* Worked with clients and prospective clients to design and implement reliable corporate network infrastructures and internet solutions that addressed business needs.

* Designed, configured and implemented solutions that included LANs, WANs, VPNs, firewalls, routers, switches, servers, wireless, etc.

* Conducted network assessments and developed Network Health Reports.

**Intec Systems closed all East Coast offices**

LifeStyle Furnishings International

A 2.5 Billion-dollar holding company for branded furniture including: BenchCraft, Berkline, Drexel Heritage, Henredon, Lexington Furniture, etc.

High Point, NC

(1999-2001)

Sr. WAN Engineer/ Manager-Network Infrastructure

* Managed the entire wide area network and local area network infrastructure for the corporate office and divisions of a two-billion dollar organization.

* Approximately 15 divisions, 80+ locations throughout US, China, Philippines

* Supported Voice-over-Frame connectivity with QOS/traffic shaping

* Evaluated technologies such as VoIP for LFI by attending Cisco seminars and presentations, implementing a Cisco Call Manager in a lab, and as part of my preparation for the CCIE lab

* Responsible for strategic and tactical planning to help meet business objectives.

* Helped support an Oracle ERP system by designing and managing the underlying infrastructure.

* Designed, installed, and managed a large Wide Area Network consisting of predominantly Cisco routers & switches.

* Provided leadership, direction and guidance to IT Managers and staff in each of the company 's divisions across the country and abroad.

* Designed, installed, and managed Local Area Network solutions for the corporate office and divisions.

* Configured routers, switches, and DSUs for rollout across the country.

* Conducted needs analysis, developed network designs, researched new technologies, developed and submitted proposals to CEOs, directors, and others.

* Managed a number of projects including a WAN re-design, numerous WAN rollouts, and an Internet migration project.

* Managed customer relationships and customer expectations and vendor relationships.

* Worked with network management tools including HP OpenView, Concord, CiscoWorks, Cisco's RME, Visio, Visual Networks PAM & ASEs, & Sniffer Pro to manage and monitor the network.

* Coordinated scheduling with telcos, vendors, clients, etc. for network planning and implementation.

**LifeStyle Furnishings is no longer in business**

Vanstar Corporation

Greensboro, NC

(1997-1999)

Senior Systems Engineer-Enterprise

* Led implementation teams on medium-large scale projects.

* Provided consultation on network operating systems, local and wide area networks, routers and network management.

* Gained first exposure to VoIP through Cisco University and local training provided by Cisco

* Installed and configured Cisco Routers and Switches, NT and Novell servers.

**Vanstar Corporation is no longer in business**

EDS- Wendover Financial Services

Greensboro, NC

(1996-1997)

Financial Services Company providing services to financial institutions

Manager-Technical Support

* Implemented and managed a network engineering support department with a staff that provided the design and maintenance expertise and support for the entire corporate network.

* Managed DBAs, Network Engineers, WAN Managers and interns.

* Provided strategic direction for the organization's corporate network, including the product offering to our customers through the integration with the corporate network.

* Managed relationships with customers and vendors.

* Managed the department's cost center, budget & staff and developed service level standards for the corporate network.

* Managed a number of simultaneous projects from inception to completion including a major network infrastructure upgrade project, an IP Migration of the entire company's IP addressing to four new Class-C networks, and the integration of customer WANs into the corporate network.

* Managed and performed proactive and reactive troubleshooting of the network using Lanalyzer for Windows, Compaq's Insight Manager, HP Openview for Windows, and Optivity

FiTECH Systems

Greensboro, NC

(1992-1996)

Financial Software Company developing software for the financial industry

Network Engineer/Senior Network Engineer

* Helped close large sales through pre-sales support efforts including presentations, consultation, and strategic planning sessions.

* Designed and supported reliable, high-performance network solutions for our customer base nationwide which included several Fortune 50 organizations.

* Worked with R&D to research, evaluate, and implement optimal WAN and LAN solutions.

* Provided expertise and guidance in terms of frame-relay and point-to-point network WAN designs and Network Operating Systems including Microsoft's NT Server and Novell's NetWare 3.x and 4.x for the organization and it's clients.

* Provided guidance and support for clients desiring to run the company's software over their Local and Wide Area Networks.

* Conducted presentations and technical sessions at our annual User Meeting and taught classes to customers and staff

* Developed and maintained technical documentation and published white papers and quarterly newsletter articles.

* Worked with sales, responded to RFPs, and helped overcome technical obstacles, often leading to some very large sales for the company.

* Designed and maintained the internal corporate network.

* Interacted with clients through meetings and printed material enabling many clients to successfully bring up our company's software on their WANs in a timely manner.

* Promoted to Senior Network Engineer and awarded the Team Spirit and Performance Excellence awards

**FiTECH Systems is no longer in business **

Zenith Data Systems

Greensboro, NC

(1988-1992)

A subsidiary of Groupe Bull-International manufacturer of PC hardware and software

Systems Engineer

* Helped the sales team develop and close business, provided technical expertise for pre-sales and post sales activities

* Conducted presentations and seminars

* Helped retain business by providing post-sales support on Novell, 3Com, Apple networks

* Actively supported the sales team through on-site visits, telephone support, and presentations.

* Installed and maintained Novell and 3Com LANs, e-Mail systems, servers, etc.

* Appointed to an elite technical "SWAT" team and certified as a CNE while with Zenith Data Systems.

**Zenith Data Systems closed down the division I worked for in 1992 and later went out of business**

Computer Tree

Winston-Salem, NC

(1986-1988)

Computer and software sales Vendor

Support Manager

* Designed, implemented and maintained a customer support department that provided customer support through consultation and support offerings.

* Conducted seminars and training classes along with occasional presentations to customers.

* Researched, evaluated, designed, and installed Macintosh-based solutions into LAN and into mini/mainframe environments.

EDUCATION

•BS-Computer Information Systems, High Point University-1990,

(Completed evening program while working F/T)

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