Chantal Cantu

**** ******* **

Irving, TX *****

Phone: 214-***-****

Email: fvp1io@r.postjobfree.com

Summary of Qualifications:

• Detail-oriented self-starter committed to providing quality patient care and superior customer service

• Excellent team player with the ability to multi-task

• Certifications include CPR, OSHA and HIPAA

• Skilled at administering injections, phlebotomy, and taking vital signs

• Proficiency in Word, Excel, Internet, Outlook, PowerPoint, Medisoft, Lytec, Eclinical

• Bilingual; effective verbal and written communication in English and Spanish

• Knowledgeable with medical terminology and medical equipment

Experience:

Bilingual Medical Assistant 07/2012 - Present

Dr. Geoffrey Scott’s Office North Richland Hills TX

• Reinforce patient teaching as determined by the physician

• Identify patient problems and arrange the plan of care

• Implement the care plan as directed by the Physician or PA

• Efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, and billing)

• Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.

• Helped implement practice's quality assurance and control program. Efforts ensured compliance with HIPAA, and OSHA regulations; improved patient care/satisfaction;

Medical Collection Specialist 08/2011 – 07/2012

Receivable Management Inc. Irving TX

• Communicated in an accurate manner both in written and verbal.

• Performed due diligence on delinquent accounts.

• Developed successful and appropriate repayment plans.

• Conducted inbound and outbound collection calls, up to 400 calls daily.

• Reconciled discrepancies and handled customer inquiries relating to accounting records.

Shift Manager 02/2011 – 08/2011

Taco Bell Irving, TX

• Oversaw training and performance of crew through scheduling & assigning shifts positions

• Promoted crew’s efficiency and teamwork through reward and recognition

• Ensured maintenance of store cleanliness and store image

• Conducted inventory and submitted supply orders as needed to maintain optimum operation

• Ensured compliance of all safety and health regulations

• Assisted crew processing and taking orders during peak times to ensure expedient service

• Processed end of shift monetary transactions, such as balancing cash registers

Medical Assistant 01/2011-03/2011

Dr. Srilatha Reddy, M.D. Irving, TX

• Patient’s primary interface during doctor’s visit

• Data entry of patient information for billing

• Medical document handling, medical reporting and document filing

• Interaction and follow through with patients to provide excellent customer service

• Assist physician during examination and treatment

• Educate patients by providing care instructions

• Perform laboratory functions and routine medical procedures

• Administer medication and injection, when needed

Retail Sales Associate 2009 - 2011

7-Eleven Irving, TX

• Assist customers with monetary transactions such as printing money orders, processing wire transfers and purchases

• Gather information to complete inventory and maintain appropriate volume of consumer products

• Receive and validate incoming shipping orders

• Replenish products on a daily basis to ensure availability

• Cook and perform various food preparation duties

• Train new hires and assist store manager with other duties

Shift Supervisor 2006-2008

Whataburger Irving, TX

• Oversaw training and performance of crew through scheduling & assigning shifts positions

• Promoted crew’s efficiency and teamwork through reward and recognition

• Ensured maintenance of store cleanliness and store image

• Conducted inventory and submitted supply orders as needed to maintain optimum operation

• Ensured compliance of all safety and health regulations

• Assisted crew processing and taking orders during peak times to ensure expedient service

• Processed end of shift monetary transactions, such as balancing cash registers

Education:

Everest College 2010-2011

Medical Assistant Arlington, TX

Achievements: Member of the President’s list and Ambassador

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