ANGELA COPELAND
**** ****** ****** ***. Union City, GA 30291 404-***-**** ***********@*****.***
CERTIFIED MEDICAL ASSISTANT
To secure a professional medical assistant position in a reputable medical facility where I can continue to develop and enhance my hands-on skills and knowledge in the medical field.
Education
Health Information Management (HIM) 2010- present
Certified Medical Assistant (CMA), October 2003- march 2005
Customer Service Specialist, September 2003
Accounting Diploma, June 2002
Certified in First Aid & CPR, 2010-Present
General Education Diploma, Tillinghurst Adult Education — Columbus, Ga 31904
Professional Experience
GEORGIA CENTER FOR FEMALE HEALTH — Decatur, GA
Certified Medical Assistant, May 2009-Present
Serve as a key member of interdisciplinary healthcare team for a busy OB/GYN practice. Assisted two MDs as well as a NP in ensuring patient care and smooth daily functioning of office. Key Results:
• Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, and maintaining medical records) that allowed doctors to focus on the health concerns of their patients.
• Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, and injections. (e.g., urinalysis and pregnancy test).
• Ensured the cleanliness, sanitation and maintenance of all exam rooms and equipment.
• Helped implement practice’s quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction.
• Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.
EHRMAN H. ELDRIDGE, JR. OB/GYN
Certified Medical Assistant , November 2005- august 2008
Ensured timely patient treatment by maintaining an effective triage process. Assisted two doctors effectively during
in office procedures to include: essures, endometrial bx., colposcopy, cryotherapy, warts removal, incision and
drainage. Phoned in prescriptions as order by the doctors, informed patients regarding abnormal labs, scheduled
appointments (u/s, surgery pre-op, and regular office visits).
References available