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Service Advisor

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Country: United States
State: Texas
City: Frisco
ZIP: 75034
Posted date: 11/17/2011   all resumes
Email: fmzcuw@r.postjobfree.com
Contact Info: **********@*******.***
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David Butler
**** ******** ****.
#*****
Frisco, TX 75034
214-***-****
fmzcuw@r.postjobfree.com

I have a strong background in customer service and have strengthened my interpersonal and communication skills through my previous employment opportunities. I'm at a that point in my life where I can use what I learned in college and in life to pursue a career and not just a job in the automotive industry. My combination of practical work experience in aftermarket audio/video, vehicle accessories and education has allowed me to increase my level of professionalism and communication required in the customer care.

Qualifications:

Excellent Customer Service Relations
General Accounting
Word Processing
General Typing
Excellent Problem Solving Abilities
Computer Operations

Experience:

Stereo East, Frisco TX
2007-present
Senior Technician

Direct communication with sales and customer base with respect to product placement and home installation of home electronics and wiring. This includes but is not limited to TVs, DVD equipment, cable and satellite, IR kits, wiring structure panels, LAN boards, RF splitters,security cameras and intercoms.

Responsible for warehouse inventory and reporting.

Occasional sales floor representative responsible for direct contact with clientele and product sales.

Sound Security & Audio, Paris TX
1997-2006
Sales Associate/ Installation Technician

Sales floor representative responsible for directing product sales to clientele.

Responsible for warehouse inventory and reporting.

Liaison to customer base, car dealerships, and inventory suppliers.

Basic upkeep of sales and inventory records through Microsoft Excel reporting.

Aerotek, Dallas TX
1996-1997
Installation Technician

Installed telecommunications equipment with a specialization in fiber optics, phone switching networks, and high voltage electricity.

Sub-contracted for nation-wide travel and installation of product line.

Direct responsibility for the production of a team of three technicians.

Education:

1999-2002 Texas A & M University, Commerce, TX
Bachelor of Science/Criminal Justice
Graduated with major grade point average of 3.353

1997-1999 Paris Junior College Paris, TX

General Studies
1993-1996 Honey Grove High School, Honey Grove, TX

Additional:

2000-2002 Volunteer Fire Fighter for the City of Commerce

2000-2002 Member of the Sociology & Criminal Justice Society, Texas A&M University-Commerce.

2002 ALPHA PHI SIGMA The National Criminal Justice Honor Society, Texas A&M University-Commerce.

References are available on request

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