Ahmed Orabi

Phone: 571-***-**** fkj4yw@r.postjobfree.com

ORGANIZATIONAL CHANGE AND TRAINING MANAGEMENT PROFESSIONAL

I'm an enthusiastic and dedicated professional with extensive experience in project and change management of the ERP, and SFA systems especially with the pharmaceutical, banking and beverage industries. An exceptional leader who is able to develop, coach and motivate others to achieve targets, I can demonstrate a strong ability to manage projects from conception through to successful completion. A proactive individual with a logical approach to challenges, I can perform effectively even within a highly pressurized working environment.

Professional Experience

BANK MISR – CAIRO, EGYPT

Giant Banking Institute in Egypt and ME (12,000+ employees, more than 400 branches)

Organization Change Manager, 12/2010 to Present

Developing change model for the bank, and managing all the change initiatives the bank is undertaking to reach the strategic values realization.

Main Accomplishments:

Developed the change management model for the bank’s change initiatives

Developed change readiness assessment tool for the different programs in the projects portfolio, which gives indication of how ready is the organization to embark the program and what is the value at risk

Contributed in formulating the bank’s strategy for the coming 3 years including the strategic programs, cots, benefits definition, and developing the strategy map

Participated in building the bank’s project portfolio which includes more than 300 projects with total budget exceeds 1 billion Egyptian pound ($160 Million)

GLAXOSMITHKLINE – CAIRO, EGYPT

Multibillion-dollar pharmaceutical company

Independent ERP Change Manager, 7/2009 to 12/2010

Manage the change initiative of standardizing the ERP applications (BPCS, and JDE) across the emerging markets; the change initiative project at the two Egyptian manufacturing facilities was the flagship of this program.

Main Accomplishments:

Successful go-live for all the applications in two different sites (Cairo and Giza), on due date and below budget (Budget was £662,000 and the overall projects cost was around £520,000)

Managed the business transformation process through putting and implementing the proper change management strategies in terms of stakeholders management, communication management, impact of change assessment, organization design, training management, and finally created a successful environment for the change team

Managed the integration with the commercial side which facilitates transferring the plant transactions to the financial area and reduced the time spent on creating manual entries

IBM – CAIRO, EGYPT

The giant IT service and hardware provider

ERP Change and Training Management, 7/2007 to 7/2009

My responsibilities included handling all the change management activities for SAP (ECC6.0) projects, managing the post go-live support, as well as participating in presales and writing statements of work and technical proposals for prospect clients.

Main Accomplishments:

Successful go-live and on due date for SAP implementation at Heineken International, the total cost of the project was $120,000 however the financial proposal was for $500,000, the total number of end users was 550 and the implementation included financial, logistics, and production modules in SAP, and the entire team I managed consisted of 10 junior IBM SAP consultants, IBM was the change management provider in this project and I was the lead

Participated and managed the business transformation process during the SAP implementation projects at PepsiCo (250 end users) and Heineken international (550 end users) through putting the proper change management strategies to help these organizations achieve their ultimate goal of maintaining their customers and outperform their competitors on an ongoing basis

Change management work included organization alignment, stakeholders management, communication management, impact of change assessment, organization design, training management, and finally created a successful environment for the change team

Was part of the team conducted the presales activities and prepared the technical proposal for the Egypt National Railways project ($10,000,000 project) with 3,000 end users

DENDRITE INTERNATIONAL– BEDMINSTER, NJ

Sales force automation applications provider

Software Developer 3, 10/2001 to 7/2007

I was part of the international markets implementation team, which was responsible for the company’s SFA implementation projects.

Main Accomplishments:

Led the implementation of WebForce (SFA system) system in the METRA region (UK, ME, and Turkey)

Managed the training activities during the course of the implementation for more than 600 sales representatives starting from the training strategy development going through the training needs analysis, course outlines development, training materials, training planning, TTT, delivering the training and finally conducting the training evaluation

Led the data migration project of 11 Medicheck system (Legacy SFA system) databases (Sybase7.0.2) into one centralized WebForce (SFA system) system database (Oracle9i), which was done using Oracle back-end programming, PL/SQL, VB6.0

ITWORX– CAIRO

Software solutions provider

Senior Business Analyst, 1/2000 to 10/2001

I was the liaison between the clients and the technical team (Software developers), as I transformed the business requirements to the technical team in the form of functional specifications and followed up on its implementation by getting involved in the different testing and prototyping stages.

KPMG– CAIRO

One of the big four consulting companies

Senior ERP Application Consultant, 10/1998 to 1/2000

My responsibilities included implementing BaaN ERP system.

BRISTOL-MYERS SQUIBB– CAIRO

Multibillion-dollar pharmaceutical company

Senior Systems Analyst, 2/1996 to 10/1998

Main Accomplishments:

Developed and implemented Executive Information System (Small data warehousing system between AS/400 and Oracle DB) for Middle East region, Inventory Control System for Gulf and East Mediterranean region, Order processing system for Gulf and East Mediterranean region, Developed and implemented Training and development system for Middle East region

Awarded a president award from Donald J.Hyden (President Intercontinental Markets) for building computerized Training and Development system for BMS employees

Technology

Software: MS Project, MS Office (Word, Access, Excel, PowerPoint), MS Visio

ERP Systems: SAP, BPCS, BaaN and slight exposure to JDE

CM Models: Good knowledge about the theory of constraints, and ADKAR models

PM Models: Great exposure to the PMP and PRINCEII project management models

Education

GEORGETOWN UNIVERSITY - USA

Graduate Certification, 2012

• Major: Organizational Consulting and Change Leadership

CAPE BRETON UNIVERSITY - CANADA

Masters of Business Administration, 2012

• Major: Strategic Leadership and Community Economic Development

AIN SHAMS UNIVERSITY – CAIRO

Bachelor of Science, 6/1993

• Major: Computer Engineering

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