SHILPA MILIND AMLE

E-Mail: fk15y0@r.postjobfree.com Contact No.: 989-***-****/ 998-***-****

~ Senior Management Professional ~

Operations Management Insurance, Administration Accounting Training & Development

“Striving to upgrade knowledge and practices to retain excellence in the professional brief”

A “Performance Driven Professional” bringing in rare level business acumen and record of achievements developed in nearly 22 years’ career working across Finance and Accounts, New Business Development, Policy Servicing, Office Service and Personnel & Administration Experienced in Project / Process Management, Operations Management, Process Transitions, Business Analysis, Client Relationship Management and Team Management. A facilitative manager adept in maintaining control over policy holders pay out and validation of payouts as per business and ethical standards.

Carried out day to day reconciliation of all Bank Accounts including collection account. Involved in purification of adverse balances appearing in the Trial Balance, if any and submission of purified and tallied monthly Trial Balance to the Head Office. Extended assistance to the Internal and External Auditors and prompt submission of audit compliance for the closure of the same within bench mark. Proven abilities in monitoring of day to day Bank Balances, Inter transfer of funds between different Bank Accounts as per the fund requirement through NEFT, ECS and RTGS.

Track record in streamlining work procedures, standardizing internal controls and processes and formulating cost effective business solutions for enhancing accounting. Experienced in managing underwriting processing for insurance products on coverage, appraisal, etc. Experienced in maintaining business relationship with clients to achieve service norms by resolving service related critical issues. Adept at scrutinising documents as well as recommending sanction of policies after crosschecking credentials of the proposers. Good analytical abilities and clear understanding of financial analysis concepts.

Expertise in:

Project Management Process & Systems Management Operations & Quality

As-Is/ To-Be Analysis Transition Management Process Migration

Training/ Skill Development Crisis Management SLA Management

Data Analysis Key Account Management Operational Reviews

Escalations Capacity Planning Team Management

EMPLOYMENT SCAN

Life Insurance Corporation of India, Mumbai (Since February’90)

Chief Tasks Handled

Insurance Management

Preparing MIS reports & other statements with a view to apprise management of process operations and assisting in critical decision-making process.

Ensuring proper training of sales force by participating in their training programmes.

Resolving the queries of I.A. and C.I.F. from Bancassurance channel; co-ordinating with Channel Heads, Processing Centre and Central Processing center in order to achieve smooth functioning of the processes.

Interfacing with Insurers and Insurance Brokers for timely renewal of policies, processing & settlement of insurance claims, preparation of various schedules, etc.

Overseeing the preparation, maintenance and updation of related files for future reference.

Coordinating with auditors in conducting Audits and implementing recommendations.

Accounts/ MIS

Participating in the end to end preparation, consolidation, finalisation of monthly, quarterly and annual Accounts.

Processing of Letters of Credit and Bank Guarantees.

Conducting age-wise analysis of debtor accounts and maintaining debtors’ ratio as per the trade norms.

Preparation of MIS reports (like Costing Details, Receivable & Payable Analysis, other analyses regarding Production, Sales & Purchases, Cost Management) to provide feedback to top management on financial performance, viz. fund management, credit control, profitability, etc.

Underwriting Underwriting both individual and group products; ensuring KYC norms, AML guidelines and underwriting guidelines issued by the company and IRDA.

Deciding whether applications for insurance cover (risks) should be accepted and on what terms after assessing a risk according to the likelihood of a claim being made by weighing up a number of factors.

Cashiering of proposals, banking of all instruments, getting issued the cases with co-ordination of sales team and processing centre and effective follow up of requirements.

Analysing information in insurance applications and about applicants and offering cover on standard terms, or imposing additional conditions.

Consulting company's list of insurance rates and deciding how much individuals or organisations should pay for insurance (the premium).

Supervising approval of policies after appraising solvency status & verifying documents as well as post sanction follow-up and disbursal of the same.

Fund/ Treasury Management

Monitoring cash flow with regard to smooth operations, reviewing the cash position and forecasting funds required for different expenses.

Taking adequate measures for ensuring timely receipt of payments.

Entering into negotiations with banks & financial institutions for raising and securing fund-based/ non fund-based facilities at reasonable rates for meeting working capital requirements of the ventures undertaken by the organisation.

Major Accomplishments across the tenure

June,2012 to December,2012: As Head of New Business Department

- Spearheaded operations, supervised and managed end to end New Business activities as:

o Scrutiny and Underwriting of Proposal Forms including Registration of Proposal Forms and Completion of proposals

o Ensured prompt dispatch of Policies within prescribed time limit

- Implemented strategies for building team effectiveness by promoting a spirit of cooperation between team members.

- Identified areas of improvements and setting up development plans for the same.

September,2008 to May,2012: As Head of Accounts Department

- Ensured smooth running of cash counter on day to day basis.

- Supervised all the tasks re-lated to cash counter till preparation of Daily Cash Balance Book.

- Maintained control over policy holders pay out and validation of payouts as per business and ethical standards.

- Involved in day to day reconciliation of all Bank Accounts including collection account.

- Carried out purification of adverse balances appearing in the Trial Balance, if any and submission of purified and tallied monthly Trial Balance to the Head Office.

- Involved in monthly Online remittance of Income Tax to Income tax Authorities.

- Assisted Internal and External Auditors and prompt submission of audit compliance for the closure of the same within bench mark.

- Monitored day to day Bank Balances, Inter transfer of funds between different Bank Account as per the fund requirement through NEFT, RTGS, ECS, etc.

- Interacted with the Bankers to remove the extraneous items appearing the Bank Statement.

- Submission of Quarterly, Half-Yearly and Yearly purified Schedules within bench mark to the higher offices.

February,2000 to August,2008: As Supervisor in Head Office in Personnel and Administration Department

- Involved in scruitiny of all the documents related to Disciplinary matters in various stages of Discipline i.e. from contemplated case till issuance of Final Order.

- Conducted closure of all Vigilance and Non-Vigilance cases within bench mark and complaint cases.

- Prepared All India level statistical data in respect of Vigilance and Non-vigilance Cases

Academia

o M.Com. from Nagpur University in the year 1991 with 1st class.

o B.Com. from Nagpur University in the year 1989 with 1st class.

o Associate from Insurance Institute of India

Training

o Attended training modules as:

o One weeks training of Senior Assistant in the July, 1996

o One weeks training in supervisor cadre in December, 2000.

o One weeks training of Head of Accounts in December, 2008.

o Three days Refresher training in December, 2011.

o Various seminars related to Finance and Accounts Department and New Business Department.

IT Skills: Knowledge of MS Office, Soft BASE, Package of Java HTML, Web Browser introduced by LIC of India and Internet Basics.

Personal Dossier

Date of Birth: 26 August 1968

Languages known: English, Hindi, Marathi

Address: Flat No.404, A, wing, Dosti Mercury, Dosti Estates, Wadala (East)-400037

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