Drug abuse counselor/case management

CRISTIE EASTLAND

**** *. ****** ******, *** *** 951-***-****

Riverside, CA 92507 **********@*****.***

Objective:

Seeking an opportunity to work with a diverse company in the Alcohol and Drug Counseling profession, where my skill sets and experience will be a benefit to the corporation and the clients they serve.

Professional Summary:

Exceptional Social Perceptiveness combined with strong judgment and decision making skills that lead to providing excellent client care. Over four years experience in Case Management contracted with the D.P.S.S. to provide services for the aging and physically challenged populations.

Education:

InterCoast College Riverside, CA 2011 to 2012 Present

Alcohol & Drug Counseling Studies

Riverside Adult School Riverside, CA 2007

Medical Assistant Program

Certifications:

Medical Assistant First Aid/CPR (BLS) RRW #5648

Skills & Academic Preparation:

• Case Management

• Accounting/Payroll

• Client Advocacy

• Law & Ethics

• HIPPA

• Time Management

• Active Listening

• Complex Problem Solving

• Critical Thinking

• Effective Communication

Work Experience:

Addus Healthcare Riverside, CA 2008 to 2011

Lead Service Coordinator

Case Management for 60 clients that were contracted through the Department of Social Services. Responsible for 25 Direct Care Providers, payroll, site visits, Client Advocacy, and the documentation of all client files and charts. Established and retained ongoing rapport with county representatives and met all county challenges and requirements for services.

Wal Mart Riverside, CA 2003 to 2006

Sales Associate

Appreciation of the needs and requirements of individual customers and the high demand for company product. Met and excelled at the company level for customer satisfaction.

Mid-Valley Auto Transport Portland, OR 1987 to 2001

Scheduler/Sales Representative

References: Available Upon Request

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