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Customer Service Manager

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Location:
Chicago, Illinois, 60628, United States
Salary:
27,000
Posted:
May 03, 2012
Email:
fi6rjb@r.postjobfree.com
Contact Info:
*********@*****.*** *** ***-****


De'Agrinne Smith

*** ****. *** **.
Chicago, **628, Illinois, US
Mobile Phone: 773 ***-****
Secondary Phone: 773)***-****
E-mail: fi6rjb@r.postjobfree.com

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OBJECTIVE
To establish myself in a challenging position, that will provide an opportunity for professional advancement and continued career growth.Where Professional Development and Achievement is fostered.

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WORK EXPERIENCE
Retail Sales Merchandiser
March 2011 - present
Anderson Sales Merchandisers, | Chicago, IL

Retail

Being a Vendor for Best Buy I'm responsible for all new releases placed on sales floor. I conduct weekly inventory control, cycle counts and send backs. I set Plan -O- Grams to reflect weekly sales ads.

Retail Sales Merchandiser
March 2010 - June 2010
Convergency Sales and Marketing | Chicago, IL

Retail

As a team member I reset wall to wall N. Suburban Walgreen. Setting of Plan - O- Grams, putting together displays. I conducted cycle counts, and inventory control, with excellent customer service.

Assistant Manager
July 2009 - April 2010
Family Dollar Stores, Inc. | Chicago, IL

Retail

Being the Manager on duty, I handled all payment transactions. I assisted all customers with their merchandise selections. With excellent customer service I was a awesome team player.

Retail Merchandiser
February 2009 - May 2009
Macy's Inc { Kelly Temp Service} | Chicago, IL

Retail

As a team member I reset Macy's downtown department stores. I was responsible for bring in an shipping out, new and old merchandise. I conducted excellent customer service when assisting all customers.

Key Holder
May 2006 - July 2007
Anna's Linens |

Retail

My responsibilities included being the Manager on duty. I analyzed weekly budgets, completed daily paper work. I conducted inventory control, cycle counts, setting of Plan- O- Grams for seasonal change overs. I monitored all payment transaction, shipping and receiving.

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EDUCATION
Associate Degree, Liberal Arts,
February 1995 - May 1997
Harry S. Truman | Chicago, IL

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SKILLS
Assistant Manager, Expert
Retail Merchandiser, Expert
Customer Service Representative, Expert
Inventory Specialist, Expert
Cash Handling, Expert
Team Player, Expert
Professional Phone Ethics, Expert
Automotive Electrical Testing, Expert
Presentation Skills, Expert
Interpersonal & Communication Skills, Expert
Telzon Beginner
CN50 Beginner

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LANGUAGES
English Fluent